The simplest way to build a succesful business is through satisfied customers. There are loads out there there do not know what they are doing and that will blag or flannel customers that things cannot be done.
It is all too common that people will say to me that stains cannot be removed because many peolpe have tried. It is very often simple things like paint, nail varnish, blue tack, or rust as soon as you show the customer how easy it does come off, you demonstrate what idiots the previous people were. They obviously did not impress the customer otherwise you would not be there in the first place but you can be certain that you will be called back and when anybody talks about carpet cleaning to them the story will be told.
That is the simplest way, be professional carry as many products as you can and learn as much as you can, or you can become just another carpet cleaner that invests the minimum and give the customer the minimum. They arde 10 a penny and always struggleing for work.
You need to be careful what advice you take as a lot of the advice people will give you is not worth a toss.
Peter
www.carpetcleanercardiff.com