[garyj]

Yep could do. But why use 'best' at all? 'Strive' and 'endevour to be' sound more professional and makes it sound like you are moving forward rather than resting on your laurals ( with nothing to back it up).
Or use 'we are the best because.....' then give a reason to use you, it is lazily written.
Another tip...... I would have thought the use of the word chemical doesn't sit well on a site that is promoting 'green' and 'eco' cleaning, why not use 'solution' instead or think of another alternative.

On a serious note as bored of this topic now, please have a look at your text, spelling and grammar on your website. Are you marketing to an educated household, a company Director or a barely literate teenager?

[Pristine Clean]

Wow,

You really like to dig your claws into some people for no apparent reason.

Why do you try to belittle people does it make you feel Big and better about yourself?

And you are right, I know some of it is badly written my English is not the best mainly to a poor education. But the site has pulled in enough work for us to grow on almost a daily basis.

At least it is up and running.

[garyj]

Oh wasn't aimed at you and haven't looked at your site to be honest.

Think I might have a personality disorder, can't say it makes me feel big or better about myself but it does amuse me when someone claims to be the 'leading' or 'best' when they clearly have little knowledge and no foundation to base that on. Aren't you a little worried the leading and best green company in Surrey has no idea what TUPE is and also has only been cleaning carpets for a few months, they also have no idea about getting keys cut and even if its worth mentioning to the homeowner/ company if those keys go missing! Doesn't say much about the other companies in Surrey does it .

[sam1975]

Hi Clean surrey.
What chemicals to you use exactly?
Dont worry about TUPE , it was put in place to protect peoples rights, just dont be a jerk or lie and no one will sue you. I have won a TUPE contract with a lessor quote, we made the money out of being more efficient with the cleners time.
Cheers

[Adam P]

sam: too many to list what chemicals we use. most though are from nenviro.co.uk and i'd highly recommend them as would others on here.

Garyj: are these companies liers?

Peugeot - The drive of your life.
BMW - The Ultimate Driving Machine.
Chevrolet - The Heartbeat of America
Macdonalds - I'm Lovin It.

prove any of these to be true.

oh wow another reason to have a go at me. water is a chemical we keep the use of the word chemicals to a minimum for the reason you've explained, in fact i don't think we've used it in a silly way at all so maybe i've missed the point again

[garyj]

Wouldn't like to say, but then again the people that created Peugeot, BMW and Chevrolet aren't on a forum asking basic questions about their own product which would leave me doubting them!

If you are going to make claims like "I'm the best and I'm the leading" then you have to back them up with knowledge and an excellent product. Your question about the keys left me wondering what planet you are on and the question about TUPE could have been found right here on  this forum with the help of the search facility.

PS, You could easily not use the word chemical at all, that would be keeping it to a minimum, let the 'normal' companies use those words!

I am trying to help you, honest.

[kelley]

Wouldn't like to say, but then again the people that created Peugeot, BMW and Chevrolet aren't on a forum asking basic questions about their own product which would leave me doubting them!

If you are going to make claims like "I'm the best and I'm the leading" then you have to back them up with knowledge and an excellent product. Your question about the keys left me wondering what planet you are on and the question about TUPE could have been found right here on  this forum with the help of the search facility.

PS, You could easily not use the word chemical at all, that would be keeping it to a minimum, let the 'normal' companies use those words!

I am trying to help you, honest.

doesnt knowledge come from all different places? is this not one of the places to find it?

  i really dont know why people act so high and mighty on places like this. surely people signed up to gain and share information that have aquired from other places!

FRIENDLY PLACE............................ sadly not sometimes

[Adam P]

well the question about keys doesn't mean we aren't green, it doesn't mean we aren't the greenest either. if our slogan was something like "we are the only green company", or "we are the most experienced green cleaning company" then this would be a lie. however what we've said is we're the greenest. this is subjective as has been pointed out. you cannot say i'm not the greenest because you know someone else who is green, and based on the fact i asked questions about keys and TUPE that also doesn't mean i'm not the greenest.

i don't think bmw would allow their website to go offline like yours has for so long and neither would i. can i now say i'm a better carpet cleaner then you?

[garyj]

Don't worry about the website that I use here, it's not my only one  .

Oh dear, of course the question about keys and TUPE hasn't got anything to do with being green, sorry I think I was giving you more credit than you deserved. I haven't even tried to connect the two, they are separate issues anyone with half an ounce of common sense can work that out.

You are already claiming to be the leading green company in Surrey, so sure go ahead and claim you're a better carpet cleaner than me, you must be because I know a lot of carpet cleaners in Surrey that are better than me, and you're better than them! You're also £50 an hour cheaper so you must be snowed under with work.

I stand by the fact that by you saying you are 'the leading green company in Surrey" is a blatant lie designed to fool your potential customers. You've already tried to say it doesn't matter as its "just marketing" and compared your tag line with McDonalds 'I'm Lovin' It', I can't see the comparison, can you help me out?

Kelley, how can I seriously reply to someone who's only contribution has been to attack me personally with name calling and then delete it, you've also offered no input or help to any posted subject by Surreyclean, what is your purpose in joining in?

PS, thanks for reminding me how damn good I am, I'd forgotten how much I know. Starting to think I should start the contract cleaning side up again, so far I really don't rate the competition.   

[Adam P]

so far I really don't rate the competition.   

how lovely

good idea though. start a business again because someone who (by your own words) "has only been going 5 mins" aren't as good as you after years of being in the business. great plan  :

[garyj]

Yike, you don't get it do you. What I said was you've reminded me of how great I am so perhaps I should start up again.

Anyway, have you worked out yet that if you lose someone's keys is it a good idea to let them know or not?

Have you worked out the irony of claiming to be the leading green company in Surrey but not knowing what TUPE is ( you even state you're "scared" of it )and even worse not bothering to research it.

And what are you going to do about those windows?

As I said, I am trying to help you, that's why I thought I'd let you know your Liability Insurance on your website ran out nearly 6 months ago. A simple thanks Gary will do 

[garyj]

Wow, how odd, you're logo is remarkably similar to the company I would consider to be the leading green company in Surrey, is that a coincidence or another device to fool potential customers  .

[Adam P]

old website needs updating with newest information, but other sites come first. i built it when i just turned 21 and think it's served us very well as almost all business comes from it. i look at competition and am happy with what i have created myself.

not worked it out yet with the keys, just as i haven't worked it out if i should tell my other half the diner was awful tonight.


i've bothered to research it, one method was in this thread. another was by googling. another way searching the forums

have you worked out the benefits of us saying we're Surrey's Greenest Cleaning Company even though perhaps we can't prove this and it's just marketing stuff. I based leading on other factors to what you based them on. does that mean you're correct. i'll say it again, it's subjective. we can say we're the greenest as in our opinion the green on the work tops we wear is greener then the white tops our green carpet cleaning competition wears. i'd be ok to think it and it wouldn't be a lie. make of it what you want. it works for us, perhaps not as good as it could and perhaps not as good as another method but it's what we want to focus on for our own reasons. we went into cleaning as a green cleaner only at first as we didn't like the normal methods of cleaning, i don't know about the guy you mentioned but if he want into cleaning and chose green cleaning simple because he thought it'd sell rather then because he believes in it being his first choice then again this imo would make us greener, and leading the way it should be.

give examples of similarity of the logo's as i've never seen anything like it.

[garyj]

No he lives and breaths green eco cleaning, must admit its not my thing but I do use microsplitters sometimes on wool and don't think you can get any more green than that. My preferred method is as high a PH I can get away with and an acid rinse. Anyway I use a truckmount that guzzles petrol so can't really push the green angle at all.

Yeah tell her dinner was horrible, if you say it was nice she'll only cook it again   , trying to educate Sarah that beef should be oozing with blood but she still burns it to a cinder ( she'll read  this in the morning  ).

[Sarah Kirby]

Yeah tell her dinner was horrible, if you say it was nice she'll only cook it again   , trying to educate Sarah that beef should be oozing with blood but she still burns it to a cinder ( she'll read  this in the morning  ).

  

[kelley]

Kelley, how can I seriously reply to someone who's only contribution has been to attack me personally with name calling and then delete it, you've also offered no input or help to any posted subject by Surreyclean, what is your purpose in joining in?

i havent called you or anyone else names and i certainly did not delete my post. i was merely saying how rude some people on here can be. ive seen it before but i think you really are going out of your way to be rude. This is supposed to be the place you can come on to and ask any questions about areas you dont know and others help you build up your knowledge.

your right though i havent shared any input on the TUPE questions as i dont fully understand it. which is why i read the post to see if i could gain some new information but clearly i couldnt find anything helpful in the slightest.

i dont wish to argue with you it has become quite clear you like to attack people but i was sharing my opinion on how rude i think it is to do that. surreyclean asked a question and maybe if you had listened when you were a child you may have come across the saying "if youve not got anything nice to say, dont say anything at all"

its not like your even being constructive in your text or in the manner you have spoken to him.  : :

[Denise l]

If you are quoting for an office contract clean where there is an existing cleaner and TUPE rules apply you have to take on the cleaner for the same hourly rate and times of work. This is their rights under the TUPE law. Before submitting your quote you have every right to ask for the TUPE information regarding this and their holiday entitlements already taken. You then have to honour this to the end of the holiday year which is 2o days + 8 days B/H. If you take her on and she has all those holidays and then leaves you will have to pay them. Build into your quote these holidays pro rat over a 12 month and then your 3%materials, equipment + profit etc and then see if you are successful. Good Luck!

[garyj]

i havent called you or anyone else names and i certainly did not delete my post. i was merely saying how rude some people on here can be. 

if you had listened when you were a child you may have come across the saying "if youve not got anything nice to say, dont say anything at all"

its not like your even being constructive in your text or in the manner you have spoken to him.  : :

You're right you didn't delete a post or call me names, I got a confused due to an email, for that I apologise.

"if youve not got anything nice to say, dont say anything at all" 
That's fine for most people but in my case would mean living the life of a mute or a forum lurker.

Anyway Denise has near on answered the question now, and for all the rubbish I've written so far so could I have done, but it wouldn't have been half as much fun .
Many companies simply ignore the TUPE requests, some are pretty cheesed off at losing the contract and even give you the wrong information. Once the contract is awarded it's a good idea to ask that company if  they are happy with the cleaner ( you then know if they want to keep the cleaner or 'manage' them out) and to have a word with the cleaner to explain you do things differently, have a higher standard, will be checking there work and work times more than they are used to plus gives you the opportunity to ask them what holiday they have taken and what pay they are on. In my experience on small contracts the cleaner often goes anyway, but then again, that might be just me!

[cml]

Hi, when taking on contractual recurring jobs you should always check whether there is an existing contractor/company which should give some indication whether TUPE will apply.  There is nothing wrong with asking a company directly whether or not TUPE may apply.  As stated by Denise above you do reserve the right to ask information concerning the current persons employement etc., which you will need to add/make provisions for in your quote and more importantly whether they are happy with the cleaner. Where contracts are won based on price the cleaner, trained or otherwise has no control over this.  In some cases you may not be obligated to take the cleaner on where the contract is not solely/predominately their place of work within the same company.  i.e they were not solely employed to cover the contract in question.

I would suggest that you seek alternative advice about TUPE via an employment law representative or website just for them to give you a guideline as to the procedures.  TUPE at best is a mindfield for most people so you are not alone and each case is base on its own merits.
As stated in a previous response, some companies do not want to give information concerning their employees however there are imposed penaltys for non compliance and remedies by way of compensation should the information provided be false.

Just a small word caution!!!
I get the whole point about the use of sloguns used as a marketing tool but you need to be careful.  When it comes to advertising it comes down to how the information is perceived by the persons receiving it and the reliance they place on this information.  Therefore it does not matter if you are the best, one of the best etc., it does matter if the public are expecting you to be the best and if it is this slogan that has induced them into contract with you.  If you perform a good job, no problem but if not then you may find that the owness would be  on you to prove your statements are actually true.  Nonetheless it is a discretionary decison based on the arguements from both parties that are put forward. Statements and slogans can be very tricky!!!

Good luck and I hope this helps 

[Robert Parry]

Interesting thread!

But please let us all remember, that individual opinions, are, just that opinions! There really is no need to get irate, however we must all remember that strong and forceful debate is one of the few ways to change the status quo!

Regarding TUPE, whatever the size of contract, this legislation has the potential to massively affect the financial wellbeing of any company, if you are not big enough to have a professional HR derpartment/person, please contract this aspect out to one of the many companies that deal with employment matters. Ensure that any company will imdenify you against any losses, either through an insurance or guaranteed payment against any claim. This will of course, increase your costs (welcome to the real world of doing business!). Do not rely on forums, web research or a quick phone call to ACAS, any information gleaned this way, will not be specific or legally bullet proof!

When submitting a quotation, you should ensure that a sentence or paragraph is inserted that states, that the price quoted does not take into account TUPE legislation, and that the cost may have to be adjusted to take the legislation into account.

Any current contrtactor, does not have to furnish any information to the incoming contractor until the client has awarded the contract to the new company. As stated earler in this thread, the outgoing contractor has a legal obligation to supply all relevant information. You should be aware, that once the transfer takes place, you as the incoming contractor, bear all responsibility for any outstanding issues that may exist/or have existed between the out going contractor and their "old" employee, not just, holiday, sickness pay etc.etc.l

Regarding advertising, all advertising must be honest and not mis-leading cml's, words should be adhered to.

Regards,

Rob