is the glass half full or half empty ? you were there anyway doing next door, although annoying you did'nt have a wasted journey to be knocked back on the second visit, was by phone (its always easier to say no on the phone)
view each new prospective regular customer as a one off, they are as much an unknown stranger to you as you are to them. If they become regulars and you dont get the mess around, happy days
I've just recently cancelled my gym membership as I did'nt get along there enough to warrant the cost, I was bound into a minimum 3 month contract by direct debit before I could cancel. A new gym is in my town with no minimum contract, simply a monthly fee. If I ever feel the urge to torture myself again in the evenings after a hard days work, guess which one I'll be joining ?
Living costs are high, job security issues for those employed, we are all shopping for the best deal, its a sign of the times that there will be "messers", I also think that wfp has bumped up the price of what window cleaners expect to earn , due to their investment, customers unfortunately do not see it this way.