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do people require deposit for eot cleans?
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Adam P
Cleanitup God
Posts:
1448
do people require deposit for eot cleans?
«
on:
November 01, 2010, 12:06:52 am »
just wondered if people did this and if so how? i've often thought about taking a minimum deposit of say £50 through something like paypal however i am unsure if it'd put people off, or maybe even put them more towards us as it comes across as a bit more professional.
also would be good as although rare we do get people who cancel a day or so before and say they'll come back so would at least help give them a reason to come back or at least not cancel leaving us with nothing that day.
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Pristine Clean
Cleanitup God
Posts:
1149
Re: do people require deposit for eot cleans?
«
Reply #1 on:
November 01, 2010, 07:04:59 am »
Hi Surrey,
We only do commercial EOT's and not for the actual tenant. We have if it is a large clean like an entire 5 bed house have taken a deposit if we do not know the client.
We have never had a cancellation except for a re-schedule.
You would need to make it easy for people to pay a deposit like paypal or have a credit card machine otherwise this will be inconvenient for both parties.
Dave
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"You have to except that some days you are the statue and other days you are a pigeon"
The Great One
Cleanitup God
Posts:
12722
Re: do people require deposit for eot cleans?
«
Reply #2 on:
November 01, 2010, 07:25:54 am »
Hi
I have done mainly EOT's for 7 years and have never taken a deposit and as yet never been stiffed for payment.
My thoughts are that if you do ask for a deposit you may just lose the job anyway, cancelations are part of the business sadly. If I am doing it for a tenant i will say at the time that it is either payment before I start or on completion.
Regards
Martin
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Colin Day
Guest
Re: do people require deposit for eot cleans?
«
Reply #3 on:
November 01, 2010, 11:08:22 am »
I, personally, don't like to complicate things as you can add to the stress of the customer already has with moving home...
Keep it simple, keep it friendly and keep it professional
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Adam P
Cleanitup God
Posts:
1448
Re: do people require deposit for eot cleans?
«
Reply #4 on:
November 01, 2010, 11:33:17 am »
ok thanks guys for the advice. i'll keep away from deposits for now then.
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End Tenancy Cleaning Woking
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do people require deposit for eot cleans?