[steveo22]

I just tell the customer to give me a ring if they are not satisfied. Doesn't matter how big a head you have you'll never get 100% results on a first clean even if you use 650 litres on one house.

You normally get an acceptable clean, with care, that most customers accept but if you come back and study every window you'll usually find something wrong. Just do the best you can and don't beat yourself up about it.

WFP can give appalling results on dirty commercial cleans - don't believe all the hype.

In the years I have been cleaning the three cleans rule has been fairly accurate but I rarely tell the customers this.                                                                                                                                  

So what your saying is that in the 4 weeks between cleans makes all the difference? You couldn't just clean them 3 times worth in one sitting?! Just curious as i'm still fully trad at the moment and am thinking of starting to introduce WFP into some of my work!!

[/glow]

[the bfg]

So do I , but they aren't perfect in my eyes. 

tou should have gone to specsavers 

[mark dew]

i've never had the nerve to tell a customer it might take 3 times to get clean. I just spend however long the 1st time and redo anything that hasn't come up.
I scrimmed a £40 job for about 10 months after wfp'ing them 1st, before they dried without spotting.
I'd say it was worth it, but the job didn't last another year because i ended up  too quick for the £40.

[CLEANCARE WC]

^ SNEAKY COFFEE BREAK HALFWAY THROUGH, OR PUT THE PRICE DOWN ACCORDINGLY.

[wpclean]

Really interesting comments, thanks guys.

I love this forum its ace 

[david watts]

do your best with the tops;and dry the bottoms off with micro

[AuRavelling79]

Jack Wallace is on the money.

I remember avoiding top frames; cleaning brushes; the 3 clean "rule"; TDS must be 000. And more.

All myths.

I don't think there are any myths left that I follow but in a couple of years I'll let you know!

[windiewasher]

Get it right the first time,it really is so easy,i have had one complaint once and the only reason because she didnt like wfp!
Never get spotts and runs,if you do the job right you get no complaints!

I am finding  it hard to explain to a new customer that it would take me three attempts to get their windows clean while charging them xxx pounds !

Usually cleaning trad they gladly  hand the money over after being impressed with the end results.

So my question is how do you wfp guys do it ?

I am a wfp convert and need to know 

[Steve_c]

I am finding  it hard to explain to a new customer that it would take me three attempts to get their windows clean while charging them xxx pounds !

Usually cleaning trad they gladly  hand the money over after being impressed with the end results.

So my question is how do you wfp guys do it ?

I am a wfp convert and need to know 

Never have and never will.

[Steve_c]

I just tell the customer to give me a ring if they are not satisfied. Doesn't matter how big a head you have you'll never get 100% results on a first clean even if you use 650 litres on one house.

You normally get an acceptable clean, with care, that most customers accept but if you come back and study every window you'll usually find something wrong. Just do the best you can and don't beat yourself up about it.

WFP can give appalling results on dirty commercial cleans - don't believe all the hype.

In the years I have been cleaning the three cleans rule has been fairly accurate but I rarely tell the customers this.

First time every time, maybe your water isn't 000 and your brushes are cheap or your technique is wrong. You of all people dave know how to deliver a good job,are you sure dave?

[Dave Willis]

Yep I'm sure. Never had a complaint yet but I've never done a perfect first clean either ever.

[Frankybadboy]

shocking.always spot on me with all first cleans.

[Dave Willis]

 

[cat9921]

Some of these posts dont seem to make sense  :

You have a lot saying that it does not take 3 cleans and can been done in one , Then they say that you might have to go over the window again because of spots or needs another clean 


I am one of the window cleaners that would say 3 cleans to my customers and I will tell you why,

Most times the windows come good on a first clean and when I say first clean I like to go over the window twice ( if you count that as a first clean  )

By saying it will come good on a third clean gives me scope if there is a problem window 

If you do not say 3 cleans and one of the windows spots then you have to explain to the customer that it will come clean next time and thats if they give you that chance ... If you say 3 cleans then you have covered your back if the window is a problem window

Now I know that there are people that say that they will not leave the house untill it has come clean  : But thats OK if you have the time

You can clean the windows wait for them to dry then see if one or two that have spotted then clean them again and you need to wait again to see if they dry good this time  :

OR

you can say that it might take 2 or 3 cleans 

Adders

[Newannaive]

this guy talks sense ^

there's no way you can wait an hour at every house incase it spots??  :
you can usually tell which windows are going to be problems 
you can rinse all day, wont help..

[the bfg]

ha ha  brilliant  window cleaners who cant clean windows 



whatever next ? 

[wezzy32]

iv had 1 complaint this yr so went back to clean windows again and guest what it was the insides
so charged them a £10 for me time.

[Richard Neal]

The only one i have a problem with is a big detached with old painted frames, i cleaned them 4 times wfp and the paint still runs onto the glass, so i now do it trad but when they get the frames repainted i will clean them wfp again!

[dazmond]

simple solution!just blade the bottoms on first cleans if you think they might spot.the tops not to much of a worry imo as its usually the kitchen/lounge windows where theyll noticed the spots.


no wfp window cleaner can claim to get all windows spotless every time.its just not poss due to the nature of wfp


3 cleans and i noticed windows coming up much better.i think wfp is ideal for maintenance cleans.a bit of a pain first clean but ok after a few goes.



dazmond

[rg1]

3 cleans to get the windows right isn't about how long it takes wfp to clean a window,.. but more about how long it will take a newbie to figure out how to work WFP properly!

I do a lot of one off work & first cleans,.. I can honestly say that I never leave a house without checking results, and while I do have to re-clean the occasional pane, I never leave unsatisfied with my work. I also offer a 100% satisfaction guarantee & make a point of telling custies that I'd rather make an extra trip back to re-clean than get a reputation for bad workmanship. I get maybe 1 callback every 2 years,...

If you can't get it right first time, go working with a friendly WFP'er for a couple of days,.. free labour in exchange for knowledge. You can't beat on the job learning.

Nat, maybe as you claim to get windows right first time (and I'm not doubting you), it would help the less experienced guys have a better understanding if you explained your technique.