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jouk45

  • Posts: 2010
Re: doh! my clx is broke!!!
« Reply #20 on: October 07, 2010, 10:00:09 pm »
i have had a few clamps come loose on me, what i noticed, is the pole section, was still original smooth, anything glued should be keyed, roughed with sandpaper, then the glue and clamp fixed,  this simple solution might help this frequent problem,

rg1

  • Posts: 1356
Re: doh! my clx is broke!!!
« Reply #21 on: October 07, 2010, 10:00:34 pm »
i have had a few clamps come loose on me, what i noticed, is the pole was still original smooth, anything glued should be keyed, roughed with sandpaper, then the glue and clamp fixed, simple solution might help this frequent problem,

This is exactly my point. They should solve the problem before selling the goods.
The pen is mightier than the sword (and a lot easier to write with!)

♠Winp®oClean♠

  • Posts: 4085
Re: doh! my clx is broke!!!
« Reply #22 on: October 07, 2010, 10:10:00 pm »
Quote

Have you used a Gardiner pole?
Quote

No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.

It's not acceptable to sell goods that knowingly have faults.

You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)

You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)

So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???

The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong?  ::)

Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!

Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)

s.w.c

  • Posts: 1174
Re: doh! my clx is broke!!!
« Reply #23 on: October 07, 2010, 10:12:28 pm »
Ive got two slx one as a 35 an a 22 never had i thing go wrong one of them is a older model with new style clamps, not a thing gone wrong ordered a clx 18 for the Mrs today you watch it will fall apart first day, i hope not. going on my other poles it should be fine just be my luck to go wrong though,

suds window service

  • Posts: 1151
Re: doh! my clx is broke!!!
« Reply #24 on: October 07, 2010, 10:37:31 pm »
hx-tel 30 ft.    GREAT!!!!!!!!!
i have split the last 2 sections off and add them when i need them, really stiff really light, gets some hammer every day. NEVER NEVER had a problem with clamps, black hands, snapping. NOTHING!!!!!
anyone use the same? I think they are one if the best poles you can buy AND USE dat in day out without problems! anyone agree. or are you all brain washed  ;)

apart from your hernia. lol

David Kent @ KentKleen

  • Posts: 1712
Re: doh! my clx is broke!!!
« Reply #25 on: October 07, 2010, 10:39:59 pm »
dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)

mikecam

Re: doh! my clx is broke!!!
« Reply #26 on: October 07, 2010, 10:50:47 pm »
What is it about gardiners? When they sell you a pole, do they somehow manage to put you in a trance, so that when something breaks or falls off after a few weeks you just smile and praise them for being so professional in sending out replacement clamps and tubes of glue ??? ???

If the same thing happened when you bought a brand new car and bits fell off after a few weeks, would you still say how wonderful it is and its the best car you've ever owned??

I suppose thats a fair point, but as others have mentioned it happens with all poles. I reckon myself and i'm no expert that it depends upon how hard they are 'whacked' as to how long the glue holds. I've repaired my extels and my facelift poles,but my clx is still fine. You reckon i should ask the others if they'll supply glue for me too?

suds window service

  • Posts: 1151
Re: doh! my clx is broke!!!
« Reply #27 on: October 07, 2010, 10:53:47 pm »
dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)

go the next stage CARBON you,ll love it.
theres no one tighter than me?

suds window service

  • Posts: 1151
Re: doh! my clx is broke!!!
« Reply #28 on: October 07, 2010, 10:55:27 pm »
dave!!!!!! lol changed the one i got off you for a hybrid. i love it!!!!!! blows over in the wind!!!! honest ;)

hope you did,nt give your dad the heavy one.

David Kent @ KentKleen

  • Posts: 1712
Re: doh! my clx is broke!!!
« Reply #29 on: October 07, 2010, 10:57:33 pm »
tighter than a ducks ars. lol great weather week dave... i love it

suds window service

  • Posts: 1151
Re: doh! my clx is broke!!!
« Reply #30 on: October 07, 2010, 11:01:29 pm »
me and the slx had a good day today. only 2 jobs on tomorrow. just got the contract for the in and outs mot places.....not great money but every little helps :)

Frankybadboy

  • Posts: 9022
Re: doh! my clx is broke!!!
« Reply #31 on: October 08, 2010, 07:24:57 am »
it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D



what you finally got some money out your pocket you tight sod an brought a slx :P
had it 6mths now thanks. ;D ;D ;D ;D :P :P :P


and just for you smithy :-* :-* :-* :-*

rg1

  • Posts: 1356
Re: doh! my clx is broke!!!
« Reply #32 on: October 08, 2010, 08:30:44 am »
Quote

Have you used a Gardiner pole?
Quote

No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.

It's not acceptable to sell goods that knowingly have faults.

You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)

You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)

So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???

The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong?  ::)

Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!

Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)

So why do brodex hydra poles come with 3yr warranty? They have clamps as well.

As for the drainpipe, I use a 2" plastic one so it's quite light really ;)
The pen is mightier than the sword (and a lot easier to write with!)

s.w.c

  • Posts: 1174
Re: doh! my clx is broke!!!
« Reply #33 on: October 08, 2010, 09:39:08 am »
it seems to happen to other poles as well,had it with my x-tel and wcw own branded pole,but aint had it with me slx. ;D ;D ;D



what you finally got some money out your pocket you tight sod an brought a slx :P
had it 6mths now thanks. ;D ;D ;D ;D :P :P :P


and just for you smithy :-* :-* :-* :-*






i bet the day after you parted with your money , you wet the bed from the nightmare of parting with your cash. :-* :-*

♠Winp®oClean♠

  • Posts: 4085
Re: doh! my clx is broke!!!
« Reply #34 on: October 08, 2010, 03:34:45 pm »
Quote

Have you used a Gardiner pole?
Quote

No I haven't. But that's neither here nor there. The point I was making is that guys spend good money on a new pole and when bits fall off or whatever after only using it for a month, they seem to accept that it's ok.

It's not acceptable to sell goods that knowingly have faults.

You should try one, then you might see why many are so forgiving of minor problems, of which happen with many poles & you'll be able to appreciate first hand just what Gardiners have done for our industry! ;)

You'll also discover what you've been missing! I'm still using my MKI SLX daily, it's nearly 3 years old now. ;)

So if I go out and buy a top of the range van, the fact that the wheels fall off periodically, I should be grateful ??? ??? ???

The van would come with a warranty, why? ask yourself. Surly there isn't any chance that something could go wrong?  ::)

Obviously, it wasn't a known problem, but as it's become apparent Gardiners are doing what they are renowned for- sorting it out for their customers who have had an issue!

Gardiners design & supply, without doubt, the best poles on the market! unfortunately for you, you're probably still slugging away with a drain pipe! ;)

So why do brodex hydra poles come with 3yr warranty? They have clamps as well.

As for the drainpipe, I use a 2" plastic one so it's quite light really ;)

Brodex hydra clamps are renowned for coming off ;D Anyone could make poles as heavy as theirs & give a warranty, which, by the way, is only against manufacturing defects!

I'll make you a pole with a lifetime warranty, not be easy to use mind! :D

Mike #1

  • Posts: 4668
Re: doh! my clx is broke!!!
« Reply #35 on: October 08, 2010, 03:45:17 pm »
iff the pole is a good as you say it is and you're not to bothered about you're current problem why post it on here , i have had probs with brodex  clamps but just went out and bought some glue a whole load quicker than contacting gardiners and waiting for glue to be sent out ,  Either the glue is no good or they are not using enough somebody needs their arse kicking  they are letting the company down which is a real shame

rg1

  • Posts: 1356
Re: doh! my clx is broke!!!
« Reply #36 on: October 08, 2010, 06:53:59 pm »
iff the pole is a good as you say it is and you're not to bothered about you're current problem why post it on here , i have had probs with brodex  clamps but just went out and bought some glue a whole load quicker than contacting gardiners and waiting for glue to be sent out ,  Either the glue is no good or they are not using enough somebody needs their arse kicking  they are letting the company down which is a real shame

At last! someone who understands the point I'm making. :)
The pen is mightier than the sword (and a lot easier to write with!)

rg1

  • Posts: 1356
Re: doh! my clx is broke!!!
« Reply #37 on: October 08, 2010, 07:35:04 pm »

Quote

Brodex hydra clamps are renowned for coming off ;D Anyone could make poles as heavy as theirs & give a warranty, which, by the way, is only against manufacturing defects!

I'll make you a pole with a lifetime warranty, not be easy to use mind! :D
Quote


I think you'll find that the guarantee covers more than manufacturing defects, but never mind. 
The pen is mightier than the sword (and a lot easier to write with!)