BFG:
A long time ago on a sales training course, we were told to ask questions to ourselves to see if we could provide our own answers to a satisfactory means. If we really could not get a solution then that was the time to ask others.
No offence to anyone, but I guess the world has changed
Helen.
yes the world have changed from A LONG TIME AGO surely even you must have noticed that ?
but you can go on as many sales courses as you like but its common sense that solves this problem, if you go into a shop and ask for a sliced loaf and you get home only to find they have given you an unsliced loaf what do you do ?
A) go on a forum and ask everyone what you should do ?
B) write to your MP ?
C) go back to the shop and point out their mistake and change it for what you wanted ?
its not rocket science girl but it does give weight to many a view that window cleaners only do what they do because they couldn't hold down a REAL JOB, whether we like it or not we are percieved that way by certain members of the public and looked down upon.
I had a bounced cheque a couple of weeks ago, I called the customer who couldn't apoligise enough and sorted the problem out, I didn't need to go on a course to do that mind, I just did it and hey presto I solved the problem.