I got my Airflex of a guy on ebay it had just 7 hours on the clock and i got 75 ft hose, wand, stair tool, airblower, and tons of unopened chemicals worth several hundred quid
for £2000 so i was delighted.
I was a bit aprehensive with Mat because i did not buy a new machine from him so i wondered how he would be, and i asked him at the time about getting some 2 inch hose he said what length of hose are you using at the moment and i told him 50ft he advised me that i should stick with the 50ft 1.5 inch, i mention this because he could easily have sold me some new hose but thought i would not benefit from it, thats true customer service
The service from cleansmart is second to none not that others like John at restormate and Nick at Solutions are not great too, but i now have a great machine and the company will not make a quick profit at my expense, and of course Sarah never met her but very professional and friendly as well.
Regarding the difference between the two hose sizes it was clear to me that the vacuum strength was greater i had both sizes to hand and switched them over to compare.