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AuRavelling79

  • Posts: 25534
Re: How much extra for 2 monthly?
« Reply #80 on: September 12, 2010, 06:01:14 pm »
Of course it takes longer to clean if the frequency is longer.

Think of washing your car by hand - if you do it religiously every week it takes less time than if you do it once a month. If you leave it three months then its longer again.
It's a game of three halves!

gordonswindows

  • Posts: 563
Re: How much extra for 2 monthly?
« Reply #81 on: September 12, 2010, 11:42:15 pm »
What a right old bunch of so and so's you are

To charge extra for first cleans or less frequent cleans is just greedy

You have convinced (kidded) yourselves that it takes longer to clean every eight weeks than four

Absolute nonsense

Some one mentioned the difference in cleaning a car weekly and eight weekly

Doh here is what you don't want to understand

Now raw you ready ? Don't worry it won't hurt cmon open up your minds just a little

Right let's use then car wash theory, take a clean car into a car wash and take a filthy car into a car wash same time same result both clean ha ha but how come what about all that extra dirt?

Here it comes here is what you are denying. The thing ie the car or the window..............IS THE SAME SIZE so you dot clean anything more it is not bigger it is not harder doh more dirt where? On the other dirt.If a window is dirty all over younclean it if it I'd really dirty all over you clean it

Cmon kidding on customers is one hinge but lying to yourself that is just daft

What happens if you go four weekly and there is little dirt do you still clean the whole window? Or just the dirty bit. If it is only a little dirty do you charge LESS because you didn't have to clean a lot of dirt off

Whether it is dirty a little dirty filthy or clean just clean the window and charge the same the reason the customer wants eight weekly is to save money so you go and charge her more

Charge her the same from day one if it is a tenner house the first clean is a tenner the four weekly is a tenner and the six monthly is a tenner this way you keep the customer for years and makena great great deal more money

But you s,ash and grabbers can't see that, you also can't see how someone like me takes all your customers and makes more money over long term

"Hi can I use your car wash please mr garage man and how much is it" well how often do you wash it? "Oh every week" that's good well then it will be £5 please

Next guy goes up to counter" can I have a token for your £5 car wash please" just a minute there customer how often do youngish your car " eh about every two months" okay that will be £9 please " but ghat last bloke got it for a fiver why do I have to pay more .......altogether now " yours is dirtier"

What a lot of tosh

Gordon

Ps Gold you are spot on and that is why you are getting the customers
Don't Give Up
@askforthemoney

gordonswindows

  • Posts: 563
Re: How much extra for 2 monthly?
« Reply #82 on: September 12, 2010, 11:44:41 pm »
Sorry about the spelling on my post but it is not easy typing fast on my ipad
Don't Give Up
@askforthemoney

Perfect Windows

  • Posts: 4194
Re: How much extra for 2 monthly?
« Reply #83 on: September 13, 2010, 09:03:56 am »
You have convinced (kidded) yourselves that it takes longer to clean every eight weeks than four

I've been quite clear that I'm not saying that.  To remind you, I said 'Will the customer pay more for an 8 or 12 week clean?  If they will (and in my experience they will) and if it won't affect your long-term relationship with the customer then why not charge it and earn more money?  Why are you in business?  To make money or to be "nice"?' -  I've emphasised the bit in bold as it's important.

Nothing at all in there about how long it takes.  Correct price is what the market will bear. If people will pay more for a twelve week clean, you'd be mad not to offer it at the price they want to pay.

Finished me bacon butty, off to my fourth job of the morning.  Good start!

Vin

roundbuilder

Re: How much extra for 2 monthly?
« Reply #84 on: September 13, 2010, 09:06:17 am »
What a right old bunch of so and so's you are

To charge extra for first cleans or less frequent cleans is just greedy

You have convinced (kidded) yourselves that it takes longer to clean every eight weeks than four

Absolute nonsense

Some one mentioned the difference in cleaning a car weekly and eight weekly

Doh here is what you don't want to understand

Now raw you ready ? Don't worry it won't hurt cmon open up your minds just a little

Right let's use then car wash theory, take a clean car into a car wash and take a filthy car into a car wash same time same result both clean ha ha but how come what about all that extra dirt?

Here it comes here is what you are denying. The thing ie the car or the window..............IS THE SAME SIZE so you dot clean anything more it is not bigger it is not harder doh more dirt where? On the other dirt.If a window is dirty all over younclean it if it I'd really dirty all over you clean it

Cmon kidding on customers is one hinge but lying to yourself that is just daft

What happens if you go four weekly and there is little dirt do you still clean the whole window? Or just the dirty bit. If it is only a little dirty do you charge LESS because you didn't have to clean a lot of dirt off

Whether it is dirty a little dirty filthy or clean just clean the window and charge the same the reason the customer wants eight weekly is to save money so you go and charge her more

Charge her the same from day one if it is a tenner house the first clean is a tenner the four weekly is a tenner and the six monthly is a tenner this way you keep the customer for years and makena great great deal more money

But you s,ash and grabbers can't see that, you also can't see how someone like me takes all your customers and makes more money over long term

"Hi can I use your car wash please mr garage man and how much is it" well how often do you wash it? "Oh every week" that's good well then it will be £5 please

Next guy goes up to counter" can I have a token for your £5 car wash please" just a minute there customer how often do youngish your car " eh about every two months" okay that will be £9 please " but ghat last bloke got it for a fiver why do I have to pay more .......altogether now " yours is dirtier"

What a lot of tosh

Gordon

Ps Gold you are spot on and that is why you are getting the customers

perfectly said..as i said before people are full of it on here...talk a good days graft. I think its a joke charging more for 8 weekly. vin and gold mention good business sence but id say good bus sence is to have max prices on all work not only if 8weekly. id feel im being robbed if someone charged me an extra 50percent just because i want by windows every 8 and not 4.
also another point when commercial goes from quartely to 6 monthly or even 2 monthly to quartely because they want to save money, well i dont see them paying more in face they do all they can to pay less and often drop you to a cheaper quote. In an ideal world it would be great but this is window cleaning and like it or not there is so much competition out there.

AuRavelling79

  • Posts: 25534
Re: How much extra for 2 monthly?
« Reply #85 on: September 13, 2010, 02:03:47 pm »
> Gordons windows

You just tried to destruct my argument and then in the PS tell me I'm spot on.

 ???  ;D

Anyway -

In your car wash analogy you take your car to the powered car wash which gives every car exactly the same amount of time and detergent and power whether it is dirty or not.

Window cleaning is like a hand car wash and that is the similarity - I said "if you wash your car every week it is different to monthly etc" not "if you take your car to a car wash".

When you've got a set up (in fairytale land) where the custy brings his windows to an automatic window wash then you might have an argument that stands up. Until then think it through.

But I agree with your PS! ;D
It's a game of three halves!

Wc Solutions

  • Posts: 1829
Re: How much extra for 2 monthly?
« Reply #86 on: September 13, 2010, 03:07:52 pm »
i hope you guys can see where im coming from with this:

if you look at it in another way - bit like bulk buying, more you buy the cheaper it is per item (hope that made sense)

so the same with the window cleaning, 12 cleans cheaper than 6 .....


i to think it takes longer - the frames can get very dirty after 2 - 3 months, so it takes longer to get it back into a good condition ...

gary999

  • Posts: 8156
Re: How much extra for 2 monthly?
« Reply #87 on: September 13, 2010, 03:38:53 pm »
> Gordons windows

You just tried to destruct my argument and then in the PS tell me I'm spot on.

 ???  ;D

Anyway -

In your car wash analogy you take your car to the powered car wash which gives every car exactly the same amount of time and detergent and power whether it is dirty or not.

Window cleaning is like a hand car wash and that is the similarity - I said "if you wash your car every week it is different to monthly etc" not "if you take your car to a car wash".

When you've got a set up (in fairytale land) where the custy brings his windows to an automatic window wash then you might have an argument that stands up. Until then think it through.

But I agree with your PS! ;D

cant disagree with your car analogy using four to one

cleaning windows every month is quicker(weekly car)

cleaning windows every four months(monthly car) yep
i def would charge more

4 to 8 weeks though generally no difference in
cleaning speed so dont charge more ;D ;D ;D 8)

tom2009

Re: How much extra for 2 monthly?
« Reply #88 on: September 13, 2010, 03:49:52 pm »
> Gordons windows

You just tried to destruct my argument and then in the PS tell me I'm spot on.

 ???  ;D


Anyway -

In your car wash analogy you take your car to the powered car wash which gives every car exactly the same amount of time and detergent and power whether it is dirty or not.

Window cleaning is like a hand car wash and that is the similarity - I said "if you wash your car every week it is different to monthly etc" not "if you take your car to a car wash".

When you've got a set up (in fairytale land) where the custy brings his windows to an automatic window wash then you might have an argument that stands up. Until then think it through.

But I agree with your PS! ;D
::) just what I was thinking

Sean Dyer

  • Posts: 2947
Re: How much extra for 2 monthly?
« Reply #89 on: September 13, 2010, 03:57:24 pm »
wow so it is not easier to clean clean windows than really dirty ones

maybe i take longer because the dirt scares me then and its all psychological that very dirty windows are longer to clean than ones that i do every 4 weeks ??

Re: How much extra for 2 monthly?
« Reply #90 on: September 13, 2010, 04:09:25 pm »

I think some are looking at this the wrong way.

Dont charge EXTRA for longer intervals, simply have a standard rate (one off) and charge LESS for increased frequency.

So if you are to price up a £15 house that would be done every 4 weeks, start off with the one off price of £30. Then if cleaned within the next 2 months £20, if cleaned every 4 weeks £15.

Did I already say this?

Some of you are desperate to leave money on the table!!


gary999

  • Posts: 8156
Re: How much extra for 2 monthly?
« Reply #91 on: September 13, 2010, 04:13:50 pm »
leave the money on the table ;D

is this ciu members cool new saying ::) ;D

Perfect Windows

  • Posts: 4194
Re: How much extra for 2 monthly?
« Reply #92 on: September 13, 2010, 04:23:44 pm »
Gordonswindows,

Can you answer one question?  Does a first clean take longer than a maintenance?  If so, why?

Vin

Perfect Windows

  • Posts: 4194
Re: How much extra for 2 monthly?
« Reply #93 on: September 13, 2010, 04:46:07 pm »
What a right old bunch of so and so you lot are

To charge extra for first cleans or less frequent cleans is just clever

You have convinced (educated) the customer that it takes longer to clean every eight weeks than four

Absolute class

Some one mentioned the difference in cleaning a car weekly and eight weekly

Doh here is what you don't want to understand, we don’t clean cars

Now are you ready? Don't worry it won't hurt c’mon open up your minds just a little

Right let's use then car wash theory, take a clean car into a car wash and take a filthy car into a car wash same time same result both clean ha ha but how come what about all that extra dirt?

Here it comes here is what you are denying. The thing i.e. the car or the window..............IS THE SAME SIZE so they both fit inside a huge bit of cleaning equipment you don’t clean anything more, if it is not bigger it is not harder doh, more dirt where? On the other dirt. If a window is dirty all over, you clean it if it is really dirty all over you clean it. Obviously you don’t take them to the car wash, you’re a window cleaner! You charge accordingly to how much longer it takes to get the same result.

C’mon kidding your customers is one thing but lying to yourself that is just daft

what happens if you go four weekly and there is little dirt do you still clean the whole window? Or just the dirty bit. If it is only a little dirty do you charge LESS because you didn't have to clean a lot of dirt off, of course not.

Whether it is dirty a little dirty filthy or clean just clean the window and charge the same the reason the customer wants eight weekly is to save money so you go and charge her more, but not so much more that there’s no different to her paying a less frequent price, OBVIOUSLY

Charge her the same from day one if it is a tenner house the first clean is a tenner the four weekly is a tenner and the six monthly is a tenner this way you keep the customer for years and make a great great deal less money

But you smash and grabbers can't see that, you also can't see how someone like me takes all your customers and makes more money over long term, and you call me the smash & grabber!!!!!!!!!!

"Hi can I use your car wash please Mr Garage man and how much is it" well how often do you wash it? "Oh every week" that's good well then it will be £5 please

Next guy goes up to counter" can I have a token for your £5 car wash please" just a minute there customer how often do youngish your car " eh about every two months" okay that will be £9 please " because it needs a more thorough clean. Now are you sure it doesn’t really need a super clean for £15 but that last bloke got it for a fiver why do I have to pay more .......altogether now “yours is dirtier"

Nothing like stating the obvious.

Gordon (AKA: Smash & Grab Window Cleaning)

Ps Gold you are spot on and that is why you are getting the customers and making more money


?

Re: How much extra for 2 monthly?
« Reply #94 on: September 13, 2010, 05:10:47 pm »
What seems to be missing is the realisation that the first time you call and clean you have no knowledge of when they will cancel. It takes longer on first cleans WFP because you have to get the frames up to scratch, same for trad. I understand about investing the time on the initial call but at that point you don't know how long they will be a customer.


p1w1

  • Posts: 3873
Re: How much extra for 2 monthly?
« Reply #95 on: September 13, 2010, 05:24:14 pm »
What seems to be missing is the realisation that the first time you call and clean you have no knowledge of when they will cancel. It takes longer on first cleans WFP because you have to get the frames up to scratch, same for trad. I understand about investing the time on the initial call but at that point you don't know how long they will be a customer.



Thats the way i sort of look at it  i dont charge more for a first clean unless its really bad but i always provide 3 quotes for the cleaning a monthly, bi-monthly (slightly more) and 1 off (even more generally double the monthly clean) as you say you never know how long they will be your customer so you need to try and get the most out of them.

paul

paul

gordonswindows

  • Posts: 563
Re: How much extra for 2 monthly?
« Reply #96 on: September 13, 2010, 08:56:15 pm »
Gold and Tom if you can't see what I meant it doesn't matter how many times I say it you will still not get it. Bet you find a lot of funny jokes not funny because you just don't get it.

Anyway first clean and maintenance clean does it take longer no the first clean doesn't take longer the subsequent cleans take less time and that's where the gain is

"leave the money on the table" can and should be seen in a different light, not by pushing every pound out of the customer who will eventually no really they will,eventually realise that there is an adequate window cleaning service oit there that does her sister or friend or whoever for much less so by "overcharging" you don't keep the client long and the person charging less just keeps on earning earning and earning. Add it up from the time you might lose the client to a time later when the "cheaper" w/c is still earning from the client oh and her neighbours her boss her bosses business her boss' house his neighbours.....

Never left money on the table in fact they have to go to the bank for more because of the trust I have built up with her I do her gutters and charge what I like because she now knows I would not "overcharge" and then her carpets and

Do you get it yet ? You see the forum isn't about being right or getting one up on each other it is about sharing good solid advice that has been hard earned over time and protecting our business our trade.

Greedy never got anywhere just charge fair the first time the hundredth time the thousandth time it just keeps on rolling in.

Instead of seeing the extra up front think of the extra each time after that when it ismreally easy and quick to clean the windows because you have learnt the easiest way

Gordon

Cmon on then all you "experts" come and score points off of me while I sit here in the bath and am still earning
Don't Give Up
@askforthemoney

gordonswindows

  • Posts: 563
Re: How much extra for 2 monthly?
« Reply #97 on: September 13, 2010, 09:01:22 pm »
Better not hog this post but why do the "experts" hide their details, no name, no website no nothing in their profile? Hmmmm I wonder? It can't be lack of funds for a website what with the prices and the amount they make an hour what with their extra on first cleans and not leaving money on the table

Gordon
Don't Give Up
@askforthemoney

Re: How much extra for 2 monthly?
« Reply #98 on: September 13, 2010, 09:24:28 pm »
Better not hog this post but why do the "experts" hide their details, no name, no website no nothing in their profile? Hmmmm I wonder? It can't be lack of funds for a website what with the prices and the amount they make an hour what with their extra on first cleans and not leaving money on the table

Gordon

My details are there gordon.

gordonswindows

  • Posts: 563
Re: How much extra for 2 monthly?
« Reply #99 on: September 13, 2010, 09:31:55 pm »
Thank you Stuart yes they are and having looked earlier at your site I have to say I like it it is very good, clear as a bell, the client can see what they are getting before even approaching you

The hat doesn't fit though I meant the ones without anything in their profile or did you think I meant you as one of the experts?

I think not, you are quite happy to have your say and be open about who you are that I respect

Gordon
Don't Give Up
@askforthemoney