[martinsadie]

same price 2 or 4 weekly

[Smudger]

If your not charging extra for changing from 4 to 8 weeks you really are doing yourself out money,

1. yes there is more dirt and cr@p will be more baked on over 8 weeks rather than 4
2. 4 week price is for regular maintance clean - 8 week is nearer a full clean and will take longer
3. How fair is that to other custy's ?  paying the same price every 4 weeks as another who gets theirs done every 8
    weeks or ad hoc? - as a custy i would be pee'd off
4. 8 weekly is inconvienant you now need to find another custy
5. if it's money saving explain the above and point out they still save ie..  £10 4/w means they spend £20 every 2 months
    at 8/w the price is £15 so saving them £5 every two months.

other custy's wont think they are being short changed, the job is a worthwhile price for the hassle and
you can them fit in another custy and be better off ( alternate 8/w at £15 ) gives you £15 every 4/w rather than £10

Darran

[Smudger]

sorry......

by the way i do charge more when changing from 4 to 8/w  - never had a prob.

and new custy's get a 1st off price  -  4/w price    8/w price and any longer same as 1st off.

Darran

[Perfect Windows]

If your not charging extra for changing from 4 to 8 weeks you really are doing yourself out money

Agree.  If people are prepared to pay the premium (and a third of all my customers pay it with a smile), then as an economist would put it, you're leaving money on the table by not charging it.

Vin

[niceandclean]

We charge 35% more for an 8 weekly clean 60% for 12 weekly.

[geefree]

all first cleans should really be priced up as a one off clean.......

Otherwise if they dump you straight after, then you have been well paid. 

[Window Washers]

same price 2 or 4 weekly

do you wear a mask cleaning 2 weekly ?

[Londoner]

The windows are not really any harder to clean at 8 weeks or 12 weeks. Increased risk of a bit of bird crap or whatever of course. The real difference is in the sills and, this time of year, the cobwebs. Even so its no big deal.

My point is that you give the customer the service they want and thats what building a  solid round is all about. Fewer and fewer customers want four weeks and thats a fact. I charge a good price, based on an hourly rate and just bash on through my list each day. It makes absolutely no difference to me when they were last cleaned.

Its actually better for me because every day is different I don't get that stuck in a rut feeling. Besides, I don't think many of my customers would pay my prices every month.

To me the thinking changed when I went WFP, its more than just a different method of cleaning. It enables you to develop a different attitude to the way you work. I started using George at the same time and the combination of the two has really made a difference to absolutely everything.

[gary999]

I don't charge any extra, it doesn't make any difference to me. I just set them up on George and when they come up as due I go and clean them.
Besides, 8 weeks is becoming the normal sort of interval these days, I pick up more customers because I am flexible.

same here,8 weekly doesnt take any longer generally wfp
unless pigeons have left a missile behind.

im also getting more requests off new custies for 8 weekly
sign of the times

: this is why we should all be charging more, because it does take longer, and is very easy to work out why.

sorry but generally it doesnt...but hey maybe thats because im
talented.

i could charge more for the sake of it but idont

i do charge 50% more now for first cleans and twelve
weekly which happens very rarely

[gary999]

If your not charging extra for changing from 4 to 8 weeks you really are doing yourself out money

Agree.  If people are prepared to pay the premium (and a third of all my customers pay it with a smile), then as an economist would put it, you're leaving money on the table by not charging it.

Vin

nope dont agree i just fill that 4 weekly space with another customer
problem solved

i treat my customers fairly and in general they do the same
with me

[gary999]

The windows are not really any harder to clean at 8 weeks or 12 weeks. Increased risk of a bit of bird crap or whatever of course. The real difference is in the sills and, this time of year, the cobwebs. Even so its no big deal.

My point is that you give the customer the service they want and thats what building a  solid round is all about. Fewer and fewer customers want four weeks and thats a fact. I charge a good price, based on an hourly rate and just bash on through my list each day. It makes absolutely no difference to me when they were last cleaned.

Its actually better for me because every day is different I don't get that stuck in a rut feeling. Besides, I don't think many of my customers would pay my prices every month.

To me the thinking changed when I went WFP, its more than just a different method of cleaning. It enables you to develop a different attitude to the way you work. I started using George at the same time and the combination of the two has really made a difference to absolutely everything.

good post

[Perfect Windows]

If your not charging extra for changing from 4 to 8 weeks you really are doing yourself out money

Agree.  If people are prepared to pay the premium (and a third of all my customers pay it with a smile), then as an economist would put it, you're leaving money on the table by not charging it.

Vin

nope dont agree i just fill that 4 weekly space with another customer
problem solved

i treat my customers fairly and in general they do the same
with me

I treat my customers fairly as well, in my humble opinion.  I would have thought that the fact that one in three is happy to pay that premium suggests that I'm pricing it at a point with which my customers are happy.

As for filling with another short period customer (4 weeks for you, 6 for me) I'd rather have a round of 600 twelve weeklys all paying £30 a visit (£18,000 every twelve weeks) than 300 six weeklys all paying £20 (£12,000 every twelve weeks).  Case one gives me much more turnover.

And before you tell me I'm not treating my customers fairly, remember again that one in three of my customers is paying the premium.  Are they doing it because they are unhappy?  I suspect not.

Vin

[simon knight]

Apart from my commercial round I've only 2 customers who want them done monthly all the rest are either 2, 3, 4 or half yearly cleans.

If a 2 monther wants to push it out to 3 monthly I charge exactly the same. Reason being that he/she are financially tight and I'd sooner keep the customer than try to be clever and have them say "oh well let's leave it then". Besides as somebody rightly said the work isn't that much harder (unless of course you really are crap at your job  ).

[A & J Owen Window Cleaning]

We only charge more for first cleans where they are absolutely filthy and the sills/frames are disgusting OR if they've had a load of building work/jet washing done and the windows are particularly filthy other than that same price.

Most of our customers do want 4 weekly - a few moan if we're even a week late so we make sure we aren't late to them!

[Smudger]

it's interesting how people see this, in industry/manufacturing the more you buy the cheaper the product,
if i want 1 off it would cost £10  if i wanted 10 off the price would drop by 25% each.

if i shop at Tesco's and buy 2 of the same item i get 3rd at half price if i buy 1 - no discount even if i went back
the next day and got another.

my local garage gives me a better price because they get my 2 cars and van,  all servicing and MOT's repairs etc..
( ie.. MOT is charged at staff rate not the advertised rate )

if i used them once in a blue moon i would not get this !

so why should w/c be any different ?

[simon knight]

Because food and car/van servicing are essentials whereas having clean windows isn't.

[Smudger]

servicing is not essential at a garage,  you could do it yourself !  - if not, why not, because it's easier to
pay for some one to do it.

Darran

[simon knight]

servicing is not essential at a garage,  you could do it yourself !  - if not, why not, because it's easier to
pay for some one to do it.

Darran

Er maybe you can service your own cars and vans but us lesser mortals can't and therefore take them to a garage.

[Richard Neal]

i could service mine, but it would never start again 

[Smudger]

likewise some people cant clean there own windows !!!


Darran