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at least they think i do lol
a custy will remain loyal as long as you turn up and do a good job,
Ideas like this sound ok on the small scale, i.e. mrs jones job is 10 quid and every 6 months she gets it free or reduced. yeh sounds ok dont it. but x that up by your entire round So every 6 months you would do a whole months work for nothing? Thanks but I will risk losing the odd customer here and there.
Quote from: Jack Wallace on September 05, 2010, 11:32:52 amIdeas like this sound ok on the small scale, i.e. mrs jones job is 10 quid and every 6 months she gets it free or reduced. yeh sounds ok dont it. but x that up by your entire round So every 6 months you would do a whole months work for nothing? Thanks but I will risk losing the odd customer here and there."Ok when i say free that was just an example it could half price/20% off another service etc etc...."Am really looking for some out of the box thinking here with this as im serioulsy thinking of implementing something, so positive feedback/ideas/experiences please.Thanks.
Ben just use your nod mate and say to your customers that if you can get me 3 family or friend customers for me and i will give you one free clean! I have and is going well,they love it! I also have it on my windows been cleaned today slips saying the same offer!Quote from: Ben Peters on September 05, 2010, 12:46:03 pmQuote from: Jack Wallace on September 05, 2010, 11:32:52 amIdeas like this sound ok on the small scale, i.e. mrs jones job is 10 quid and every 6 months she gets it free or reduced. yeh sounds ok dont it. but x that up by your entire round So every 6 months you would do a whole months work for nothing? Thanks but I will risk losing the odd customer here and there."Ok when i say free that was just an example it could half price/20% off another service etc etc...."Am really looking for some out of the box thinking here with this as im serioulsy thinking of implementing something, so positive feedback/ideas/experiences please.Thanks.
Just an idea that came into my head while reading a few posts was introducing a loyalty scheme to retain customers and protect your business from fly by night window cleaners.For example offer a free/halfprice wc clean after say 5/10 cleans??? something like that?Has anyone tried or is doing something similair?It works for tesco and the like so theres some value in it i guess!Just putting it out there see what the feedbacks like....