[craig lindsey]

Just viewed a job, the custy has a wilton down in her dining room, ive never cleaned theses before, is it safe using a extraction machine, if so how should i treat it. a local company to me has just cleaned a pub where their wilton had shrunk off the door bars.PLEASE ADVISE

[mattyex4]

hello craig
                wiltons are fine to clean so long as you are careful, if using hwe make sure you don not over wet the carpet, the backing on a wilton has cotton in it and if this gets wet then shrinkage can occur, increase your drying time by using air movers. Also be careful not to go to high a ph with your cleaning solution, the woll organisation reccomend no higher than 8 ph but 9-9.5 can be okay just check for colour fastness first.

hope this helps

best regards
mat

[John_Flynn]

If this is a GENUINE Wilton you will have NO problems whatsoever!!

Are you really asking about a Belguim Wilton??

[craig lindsey]

Thanks for replies,customer says its a wilton, but i questioned her that it was genuine and not one of your imatations, she said, oh!, but i paid a lot of money for It? , CUSTOMER IS ALWAYS RIGHT,  i thought i had better take precautions.

[John_Flynn]

Yes Craig got to admit as you say, CUSTOMER IS ALWAYS RIGHT, but I say NOT ALWAYS NESSESELARY CORRECT !!

[Shaun_Ashmore]

Do a burn test on it, if it's wool go no higher then ph8 or you'll reck the fibres, remember a good aid to drying is to pre vac vac vac.

Shaun

[Elite (Ben)]

never had any problems with wiltons myself, i always use liquid woolsafe or similar and as little water as possible to avoid overwetting.
You can normally spot a belgian a mile off if your used to the real thing.

ben

[Spiceman]

Hi Craig,
I viewed a job yesterday, that appears to be a wilton, burn test suggested synthtic yarn and the backing had some synthetic as well as jute, i too was concerned ... is this the notorious belgium i hear so much about!!!!! It was quite a big job (about 100+ sq metres) and relacing a shrunk set of carpets would put me off for life. The client said last time it was cleaned they used hwe and there was no shrinkage then and he was surprised at my concern.  ... he was even more surprised at my price ... i quoted £4.00 per sq mtr less a 25% intro discount .... eqauls £3 sq metre ... he reckons the other qoute he got was for about £1 psm .. but had to wait 3 weeks thats why he called me in ... now i'll never know if it was a belgium???
regards
john

[Elite (Ben)]

Could you see the pattern from the back of the carpet?