Never been asked for my insurance.
Never been asked what qualifies me to clean carpet.
Never been asked what association I belong to.
only once been asked how I would clean the carpet.
I’ve asked customers how their carpets were cleaned last time, couldn’t remember even thought turns out to be tuckmount (big thing) couldn’t remember firms name 4 months later.
only had one customer ask for no chemicals husband a doctor.
conclusion
They want clean carpets at a fair price( what they think is a fair price).
once you given them this they stay with you for ever even recommending you to their friends (if they can remember you)
Figure the rest out yourselves
IAN don’t have such a low value off your abilities.
You don’t need a association to prove your good.
Make your own up everybody else dose
Neil