[Nigel_W]

There is way too much anecdotal evidence here from the carpet cleaners who are against the Woolsafe organisation.

1. Do you absolutely know that in each case of client stain removal problems it was a woolsafe approved product that was used. ( and nothings else as well!)

2. Do you know that in each and every instance that the client used the products in accordance with the manufacturers instructions.

3. Have you purchased any of these chemicals and used them yourself (as per the instructions) and found them to be unfit for purpose.

My answer to these questions was no in each instance.

The Woolsafe organisation have tested the products in a very scientific way. Surely any objection to the approved products needs to be a bit more based on factual evidence. eg Product x bleaches carpet very time I use it in accordance with the instructions. At least then some specific action can be taken by Agnes and colleagues. Maybe the tests need to be changed or even the manufacturers instructions.

I despair at the number of times I am seeing suppliers and trade bodies names dragged through the mud in this manner on bulletin boards. These are real people trying to run a professional organisation. I for one would absolutely hate to see my companies name brought into disrepute in such a public manner. It is akin to a kangaroo court.

Nigel

[CleanerCarpets]

Nigel - Woolsafe decided to advertise on here AND register to post - they cant have it both ways, if they dont want feedback then they shouldnt be posting to promote their products. Have you never heard of profit from complaint?

Forums are for freedom of speech, no one has attacked them, we all take responsibility for what we type and put ourselves out there - and now so have they. We have just asked for an explanation to something many of us have queried for a long time with no reply.

I believe this topic to have been very helpful and now everyone can weigh up the pro's and con's in an informed way and make their own mind up.

[Ken Wainwright]

I've already forgot who raised this in their post, but yes, I do have customers who ask about 1001 and I will show them how to use it correctly. I'd rather that they buy a spotter from me though

There's bound to be some on here who haven't yet heard this story, so I apologise in advance to those who've heard it before.

I've been involved for quite a few years with "The Best Of British Carpet Roadshow"  This is an occasional event that the UK carpet manufacturers use to show their goods, in a non-sales environment, directly to the consumers.  I have been present at all the shows as a "consultant" and demonstrated to the consumers how to best care for their carpets. This has been basically down to correct way to vacuum and to spot clean.  For spotting, I use a beige wool blend sample and spill various liquids and soils onto it, demo correct first aid procedures then use a spotter and cloth. And yes, I do use 1001 Trouble Shooter. The same piece of carpet, about 24"x12",  has been used for four shows and had hundreds of spills and spots cleaned up. And the sample looks perfect.  I must admit though, that by the end of the day, there are a few damp patches on the backing

Oh, and something someone mentioned a few hundred posts ago.  Woolsafe DO NOT approve any branded cleaning systems, only cleaning solutions.

Safe and happy cleaning
The Ken

[Bob Robertson]

Ken

There are loads of old posts on the forum about these products, we cant all be wrong.

Here's one you might like. Are you saying something bad about it?   

Bob



http://www.cleanitup.co.uk/smf/index.php?topic=87065.0

[The WoolSafe Organisation]

Nigel - Woolsafe decided to advertise on here AND register to post - they cant have it both ways, if they dont want feedback then they shouldnt be posting to promote their products. Have you never heard of profit from complaint?

The forum itself offers the facility for advertising; we took it up and paid for it just like anybody else.

Forums are for freedom of speech, no one has attacked them, we all take responsibility for what we type and put ourselves out there - and now so have they. We have just asked for an explanation to something many of us have queried for a long time with no reply.

Not getting abuse??? Being called “the masons of Yorkshire” does not count? Or the implication that we would compromise our standards for money?! Even you are rubbishing our training course without looking into what is taught there, or what a positive feedback we get from attendees. It is a course for professional cleaners, who are well familiar with the basics and want to know more about wool, the specialist care and potential problems. We do not teach professionals to use consumer products.

[The WoolSafe Organisation]

Agnes - a ph neutral microsplitter would clean without damage surely. As to why these arent available in shops (ie detergent free spotters) - thats all because 1001 is made so cheaply (and poorly) that a 'proper' spotter would just be totally outpriced to supply to the mega markets and they dont want to know, they just want a product that sells, bought in as cheaply as possible.

Unfortunately organisations like yours endorsing them just makes it all worse, you should be directing consumers to better products and work with smaller manufacturers to get them endorsed and sold instead of supporting the massive bodgit and scarpers.

Jason, I do apologise for getting your name wrong.
Cheap is not the point. Prices vary, about £2 - £8 a small bottle. The microsplitter you use is just not available to the public. We have to work with what is on the market, and believe me, the WoolSafe ones are still the safest. Thanks to Ken and Nigel for supporting this point.

As I said before, and as you can see on our website (www.woolsafe.org/consumerproducts), we have a range of consumer products, not only Vanish and 1001, and we never promote these two above the others. Since when is The London Oil Refining Company or OzKleen a big company?

Still - i have heard it all now and actually i am sitting here chuckling to myself - i've actually heard from a main man at Woolsafe he uses 1001 Troubleshooter on his carpet (like the way you disguised it by just calling it Troubleshooter without the 1001, even you cant bring yourself to say that!!)

Using the name Troubleshooter instead of the general 1001 was not to hide the brand, but to specify the exact product – you asked me a direct question about it, I gave you a direct answer. I did use this product on my carpet without any problem. This is a fact, like it or not. I have also tried other products, and like to use the SEBO powder on traffic lanes (but that was not your question).

We do reply to all questions which are put to us, as Steve also mentioned on Monday, with links to the last discussion we had some time ago.

I also promised you to take your concerns to the manufacturers.
We do not watch the forum all the time, only get involved if we are asked or forced to defend our company. (And I can only reply during office hours.)

You can ask the NCCA about the value of our training -- most of the directors are WoolSafe members.
The IICRC also awards credtis to attendees of our courses.

Ágnes

[garry22]

Do you know?  I'm really glad I've read this thread from start to finish

I'll admit that this was naive but in all my years in this business I had made two assumptions...

1/ That the Woolsafe Organisation was a type of regulated, publicly funded, government quango type body ... and

2/ That woolsafe approved products, in any shape or form, were safe to use on wool.

[CleanerCarpets]

well from the last post it looks like Woolsafe are rattled, maybe due to the fact they have at last been brought into question about their endorsement of these products.

ok, you tell me you have paid to advertise - so tell me why you are allowed to register and post when all the other advertisers are specifically NOT allowed to post and try to sway members opinions? why one rule for you and another for the others? i dont see Ionics posting in this way in the Window section

[calmore]

I agree wholeheartedly with Mike Halliday that consumers always far too much product. For a spot the size of a finger nail they'll typically use enough product to clean a sqaure metre!

Is that not a general problem with 'consumer' products though? You often need to use half a gallon because the stuff is so weak.

[Neil Williams]

Is that not a general problem with 'consumer' products though? You often need to use half a gallon because the stuff is so weak.

Quite the opposite with 1001, vanish etc
The very fact that a nightclub could buy a bottle of the stuff and create a huge room full of suds all night would say it is that strong.

[robert meldrum]

There's a very interesting post on another forum about a " trade body " it was posted by a Nick something or other !

[Neil Williams]

There's a very interesting post on another forum about a " trade body " it was posted by a Nick something or other !

I for one have no idea what forum or who Nick is 
You little tease you 

[robert meldrum]

Have you read it.............probably not.................will take about 2 hours