One good thing about the airflex is there is no need for a seperate pump for the extra water tanks. The pipe is long enough just to place into extra tanks. If you need it larger you can just extend it. (This is the main reason I purchased the airflex tubo)
Its been a while since ive lifted the scorpion but I think it is lighter than the airflex. In my opinion the airflex is heavier to move up and down stairs if you are doing flats with stairs for access. - even if you have a TM and 300 feet of hose you wont get access to the buildings we clean so a porty is required.
I dont like the tall vent that comes out where the dirty water goes, I think it makes cleaning of the tank awkward. - I think the design to hold the mesh filter on with two rubber bands was a poor idea. Seems a bit rushed. As though they had a deadline to meet and could not come up with a good idea in time.
I dont like the design of the clean water tank itself, its awkward to clean due to the non flat design. (Too many crevices)
(If you look inside you will see what I mean.)
It probably sounds like I hate the machine. I dont. I love it. But its not until you start using a machine for sometime you begin to find out what each individual will dislike or like about a machine whether that be a porty or a TM.
As for the customer service of cleansmart, well I personally dont think it is fantastic, they were late with my machine by several weeks, they missed off parts of my order. I ordered from them again and yet again they messed up the order. However to be fair they corrected it.. but it was a bit late as I need the part like yesterday. Each time you get "Oh we are not normally like this".
I ordered a heater and said to them I need it next day and if not can you call me back so I can buy and collect else where. No it will be there they said. If not we will call you. - No telephone call. No delivery. They phoned the next day when it was too late for me to rectify the issue with a client.
So no I dont think they are organised. They might have alot on there plate. I dont know how much you would have to spend with them to get the order right first time.
However they seem nice people. But does that win business. Even with all the bad points I like the kit. I get great results and the carpets dry better. Thats due to the 3 vacs
But its not down to a machine although it helps. You get great results by being a good operater and knowledge. I got great results with a cheap as chips Rhino 500psi and my customers were very happy.
I was and still compete in my area with companys with truck mounts, and larger franchies with TM's and I am told by custies that have used them in the past they wont be using them again now they have seen what I can do. I have even been called into many residential and commercial sites to rectify many issues. Due to the operater! Not the machine
Dave
