[joewright]

I have just had the misfortune to have contact with the customer service of Ionics

They Promise the earth and fail to deliver

Buyer beware

[the bfg]

why

[Jack Wallace]

I have just had the misfortune to have contact with the customer service of Ionics

They Promise the earth and fail to deliver

Buyer beware

I see you had spent the grand total of 8 MINUTES, as a forum member when you posted this.

Strange how this happens.   :

PS, I agree with the overpriced remark though 

[Paul Coleman]

I haven't had any issues with their product quality but yes, many of the products seem to be priced rather higher than many of their competitors' near equivalents.

[lee09]

I don't think this thread will last long when the ironic police wake up.

[tws]

i dont think joewright will be around long defo get banned, you cant go speaking your mind like that.

[Steve_c]

No problem with all my stuff from ionics.

[joewright]

why

Rubbish Battery

Hose Fittings not up to the Job

Customer service none existent, they just want to sell you replacements

[the bfg]

so what did you buy ?  and what went wrong ?

enlighten us

[Jimmy1]

I use nothing but ionics stuff, pro 6, 700ltre system and all my poles and have never had a problem. I can also say I have found their customer service and after care service very helpful. Each to his own.

[Steve_c]

Bang on Jimmy.The only problem i had was the reasin not lasting, till i sorted the flow rate out.

[cat9921]

I use nothing but ionics stuff,

tell that to this guy

http://www.youtube.com/watch?v=yoPHtIB2KBw

adders 

[Steve_c]

Faulty pump sounds like the brushes. Just replace, looks like a new system so will be under warranty.

[John drake]

We have heard a number of people complain about Dodgy Batteries.

[Peter Fogwill]

Batteries, even leisure batteries are not made to be charged and discharged as often as we use them.  In a caravan or on a boat they may be used for a couple of weeks at a time, where as we are using them constantly over a long period.  I have came across a problem with my batteries and all they need is a very long charge on an old fashioned type charger that doesn’t cut out when the battery is fully charged. 

The modern chargers get a full signal from the battery and stop charging even although the battery is not fully charged, and after giving it a good charge with the old fashioned charger it brings the battery back to working fine.

I don't know if the explanation is correct as it was someone else who told me, but I know for a fact that it does work.

Peter Fogwill
www.window-tools.com