On Axminsters and Wiltons you must always check that there is no pre-existing condition caused by either poor cleaning, leak or customer clean and if there is the slightest sign of it make the customer aware.Takes about 5 mins.
Especially so on contract wiltons and Axminsters, the houskeepers will almost ceratinly have attempted a clean, next time you stay at hotel look around te doors and edges (if your sad enough) its always shrunk back away from the skirtings.
You whipper snappers will not remember but many years ago the Playboy mansion used to be a place called Stocks in a village called Albury in Hertfordshire.
We cleaned the carpets there and applied fire resistant solution to all the soft furnishings, including the hessian wall paper, which the fire brigade chief insisted upon, :
We were called back a week later as the Wilton (and there was a ton of the stuff) had 'shrunk'. We had all kinds of accusations being flung at us by the Estate Manager who panicking because the big boss Hugh Heffner was coming over to stay for a month to shag a few bunnies.
It was going to cost us £28000 to replace the carpet he says, until we pulled out our report and pictures taken by yours truly showing all the areas of shrinkage caused by their in house team over many years of bodged cleaning attempts. They had one of the old Stimvak Toto's which was not a bad little machine at the time they just had no idea how to use it.
Any way apologies all round we visited many times after and had a good relationship with them until it all went tits up (excuse the pun) so to speak and playboy closed.
Moral is, protect yourself especailly with expensive items, it will slap you in the face, when you least expect it.
