I could never understand that, worked out of cars, didn't believe in round managment programmes, crappy old reels like the one in customers back gardens, no varistream/flow controller.There was a definite conflict in someone who sold sophisticated methods to us but was as tight as a ducks arse.
I came to the conclusiion that he didn't do many domestics.This is what worries me about his designing systems and the double zero.He didn't think this side of things through suffiecently, and input from forums is no longer possible.