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I'm feeling a bit lazy here.  I've a bloke from Cardiff who wants to spend a day with a window cleaner to learn the ropes.  He's been in Spain for the past three years working as a welder and now he's working for ASDA and is really keen on window cleaning from reading posts on this forum.

I'm still a ladder user (but not for long(ish)), so he'll be learning traditional only.

So I don't look like a complete prat and miss important stuff, what should I teach him?

The obvious stuff is:

Squeegie techniques

Georgian and Leaded

Pricing

Ladder Safety

Equipment

Clothing (he said he hadn't seen the weather forecast - but what if it rained?.  I told him to bring a rain coat).

What else should I teach him?  It's a case of the blind leading the blind here!

alansavvi

Tosh

Teach him to buy a wfp system and scrap ladders, he will thank yu for it!


Ray Pickering

  • Posts: 143


A case of the blind leading the blind"

I think your being too modest there Tosh!! 8) 8)

Ray.

Tosh

Teach him to buy a wfp system and scrap ladders, he will thank yu for it!

I will, mate!  I'm planning to get one myself.  But remember, the majority of us do start out on ladders.

And to Ray, I'm definately still a n00b myself.  I'm only a moderator because I can type and stuff.

Ray Pickering

  • Posts: 143
---------------- and since i've been on the Forum i've noticed your spelling has improved greatly!!!!!!!!!!  :D :D

Ray.

 

Moderator David@stives

  • Posts: 8829
dont forget how to moan that you struggle to keep your head above water.
and the cost of insurance is crippling you.

seriously -be careful sending him up the ladder ,there could be implications  if he had an accident

Ray Pickering

  • Posts: 143


Good point David.

Ray.

Sir Squeaky

  • Posts: 8341
As he won't be that great with a squeegee straight off, I'd make sure he's extra thorough with his edging/detailing.

When I started it was runs down the edges I was picked up on. :-\

Ian didn't to a bad job of teaching me though!

Oh, and teach him how to drive a Rover 400 without blowing the head gasket ;D

Roger.

He'll only go up an A Frame, depending on how tall he is, but I may send him up a ladder with me footing it, just for the experience and get him to clean left handed.

I'll let you know how he got on, but where's my check-list?

Rick

  • Posts: 54
well i tought my brother and had a few others along this long winding path this job is :D...

all i can say to you is dont expect the work load to ease its always harder in the first week as your doing more watching/checking than cleaning yourself, you pobably already knew this but just to warn ya :)....

before you get out the car drill it into his head that your going to be watching his cleaning and NOT his speed, everyone i have taken with me feel bad and try to keep up cus iv done the house by the time they have done the front window, they need to understand its quality not quantity.....

i think after that before you even start on the squeegie they need to understad safety, now im not a H&S freak and the rules in the H&S are a little far fetched imo BUT again they need to understand that somtimes there is a ladder behind them and if they step back to admire there work your in hostpital for a month..., even down to where they put the bucket on the arival of a property , you would not believe how many new guys insist on putting the bucket at the foot of your ladder  ::) or they use this uniqe ability to place the bucket exactly where your ladder has to go, seems stupid stuff but if that happens all day your patience wears thin and your not in any mood to teach them anything....

depending how long you are going to take this guy, i sugest keeping him off the ladder for at-least 2-3 days, to us its second nature to swap hands at the top of a ladder while squeegieing a large window, to them its like walking a tight rope, let them get used to the squeegie  first, then break them in on the ladder with the odd small bedroom window, you know the simple ones dont give em the large windows because just becasue you can do it in one go doesnt mean they can, which means they will need three times up and it will dent there confidence and i bet you that the window will need doing again, further denting there confidence....

teaching the squeegie is a preference, we all do it different in some way, only thing i can say there is teach them not to use 20 gallaons of fairy for every window as they will be comming to you asking why they carnt get rid of these d**n streaks, another thing is not to use lashings of water on the applicator as they will struggle to get it all off and they will be there for 2 weeks detailing the edges and after 2 houses there drying scrim will be more wet than there wet scrim... :o

i PERSONLY teach them how to use scrim first then say about dinner time bring in the squeegie because its a simple fact you carnt clean windows "dito" if you carnt use scrim....

last but not least make sure they bring a large packed lunch always breaks the ice :D....

again depending on how long you will be taking this guy i sugest you leave the bussiness side out of it (pricing and what ever) you need them focused on the glass not pound notes ;) you will know when to begin that once they are comfortable with the cleaning and the general chat starts...

good luck let us know how it goes :)
"excuse me..... are you a window cleaner?"
"no love im a airline pilot"
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
dont you just love this job?

Moderator David@stives

  • Posts: 8829
i PERSONLY teach them how to use scrim first then say about dinner time bring in the squeegie because its a simple fact you carnt clean windows dito if you carnt use scrim....

where was you when i needed you .

every body duck here they come

Ian_Giles

  • Posts: 2986
As Roger has said, I did a good job in training him......and at least a 100 others too :-\
This will cost you money (in lost earnings for the day that is) as Rick has said, you'll be spending half of your time checking and correcting his work.

I think Rick made some very good points, but from your post Tosh I gather he will only be with you for the one day, so verything has to be condensed!

When I have shown Newbie's how to use a squeegee I've demonstrated on a simple window in ultra-slow motion, Then actually held their hand and guided it around for the first couple off attempts.
those that have worked for me in the past have always had the utility belt; two pouches, one for the dry scrim and one where he will keep the scrim he'll use for mopping up sills and so on.
Then the bucket on a belt, also kept of course on the side of the wet scrim pouch.
You have to tell them about maintaining their equipment, changing rubbers, cutting them to the correct length, give a check list of all the basic necessities they'll need to purchase and so on.

Even though you will not want to let them loose on an upstairs window, you will need to show them how to use a ladder safely.
Fully extending the ladder and then taking it down can prove a challenge :o Particularly when they have to walk up the ladder a few rungs to fully extend it.
Once they have done that, they have to go back up there and reverse the process.
Watching them try to bounce the ladder out far enough to get the hooks of the top ladder out over the rung of the bottom part of the extention ladder is fun ;D They always think they are going to fall over backwards ;D
You also need to send them up the ladder to see if they are capable of working of a ladder at height.
I've had guys who've worked as scaffolders who just couldn't work off a ladder, so regardless of whether or not he says that he doesn't have a problem, get him to show you he is ok anyway.
Also sho him how to carry the ladder, and how to put it on and off the ladder rack on the car.
I know you'll show him the ropes with regards health & safety, but even if he claims he knows all about that side, and doesn't need to told how to 'suck eggs', Show him anyway.

I know you could turn around and say, 'Get a WFP', but I think any newbie is far better learning how to clean traditionally before moving on to WFP, things may well change in that department in the next few years, mainly because of the regs concerning use of ladders of course!

Best of luck though!

Regards,

Ian
Ian. ISM CLEANING SERVICES

There's some good advice in the above posts.  Thanks.  It's the stuff you know second nature that you don't think to say.

I remember Wor Lass once put her A Frame on a customer's door.  Then the customer opened it and was nearly killed by Wor Lass falling forward!  I just never thought anyone could be so...

Anyway; he's here shortly so I better pull my finger out and get loaded up!

Mind, I'm nearly a week behind on my round now due to Wor Lass being off, me taking time off and car problems and I've this hotel that needs doing, with aged leaded windows that needs doing inside and out...

Nah, that would be cruel! ;)

Sir Squeaky

  • Posts: 8341
and I've this hotel that needs doing, with aged leaded windows that needs doing inside and out...

Nah, that would be cruel! ;)
I'll do it for you today Tosh, could do with £120! ;D

and I've this hotel that needs doing, with aged leaded windows that needs doing inside and out...

Nah, that would be cruel! ;)
I'll do it for you today Tosh, could do with £120! ;D

Sorry, Roger.  I'm doing it Monday when Wor Lass is back to work.  It'll be a shock to her system after two weeks off! ;D

Craig, (from Cardiff),

Thanks for today mate.  Enjoyed your company and I hope you learnt something and I didn't bore you too much.

Good luck on your new venture! 

Regards,

Tosh.

Rick

  • Posts: 54
so mission accomplished then tosh??
"excuse me..... are you a window cleaner?"
"no love im a airline pilot"
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
dont you just love this job?

so mission accomplished then tosh??

Rick, good above post, mate.  I read it this morning.  It made me think how little I could teach him in one day.

But I did my best.  He's got a better head-start than I first did.  I have to admit my heart sunk a little when I first taught him and saw his squeegie technique.  The problem wasn't his, but mine, in that I couldn't immediately correct where he was going wrong. 

Skills that take time to perfect don't happen in a morning, but he was quick to learn.

But he was extremely positive thoughout the day, worked hard, and even if it took a lot of scrimming, he left every window I checked in good order.

Not only that, he had a good manner with my 'chatty' customers who gave their advice to him.  Including a lady in her 60s whose Dad was a window cleaner and she used to collect for him!

One even gave him a bag of home-grown tomatoes; which the rotten git has left in my car!

It was definately a good day, and we probably cleaned at least what I would've normally cleaned, but in a shorter time.

If you want a break from the 'normal', I'd definately advise taking a 'n00b' out.

Rick

  • Posts: 54
great news tosh glad it went well....

lol yes it sure is different from your normal day but its always nice to have a change....

it was funny you said ...
Quote
I have to admit my heart sunk a little when I first taught him and saw his squeegie technique.  The problem wasn't his, but mine, in that I couldn't immediately correct where he was going wrong.
....
as thats were im always finding it hard, when somthing is second nature to you its hard to tell someone what they are doing wrong, i just tell em its all in the wrist.... i get a funny look and then we move on :D

glad it went well m8...
"excuse me..... are you a window cleaner?"
"no love im a airline pilot"
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
dont you just love this job?

AuRavelling79

  • Posts: 25390
I remember Wor Lass once put her A Frame on a customer's door.  Then the customer opened it and was nearly killed by Wor Lass falling forward!  I just never thought anyone could be so...

Sorry, Tosh - but she can't be too bright - look who she chose for a husband! (Almost as dumb as my wife in that respect!) ;D
It's a game of three halves!

baldeagle

  • Posts: 251
What's the matter with all you chaps.

You've all missed the most important thing!

Shame on you!

How about showing the "n00b" the location of the best "caff" in the area!

Call yerselves "Tradesmen?"

Baldeagle.
"John the Window Cleaner."
A business founded during the Elizabethan age.