[Jack Wallace]

I put many of my prices up in April, one fussy old codger was not at all happy. His job had been 10 quid for 5 years so I put it to 11.
My guy came back and said he only gave me a tenner and refused to pay the increase.
So I called the night before we were due to clean last month, I spoke to his wife who said "I understand you putting it up and dont have a problem but hang on I need to speak to my husband"
She came back on after 2 mins and said "sorry we will call you back" in other words he said no!

Guess who just called to be put back in the round after getting 2 quotes but "did not like the guys"

I was sooooo tempted to say no but agreed as I cant wait to see him. with a huge smug grin on my face. 

[tom2009]

silly old git :

[Steve CM]

I put many of my prices up in April, one fussy old codger was not at all happy. His job had been 10 quid for 5 years so I put it to 11.
My guy came back and said he only gave me a tenner and refused to pay the increase.
So I called the night before we were due to clean last month, I spoke to his wife who said "I understand you putting it up and dont have a problem but hang on I need to speak to my husband"
She came back on after 2 mins and said "sorry we will call you back" in other words he said no!

Guess who just called to be put back in the round after getting 2 quotes but "did not like the guys"

I was sooooo tempted to say no but agreed as I cant wait to see him. with a huge smug grin on my face. 

I would of put it up another pound when he rang back

Tight fisted Git!

[Paul Coleman]

I put many of my prices up in April, one fussy old codger was not at all happy. His job had been 10 quid for 5 years so I put it to 11.
My guy came back and said he only gave me a tenner and refused to pay the increase.
So I called the night before we were due to clean last month, I spoke to his wife who said "I understand you putting it up and dont have a problem but hang on I need to speak to my husband"
She came back on after 2 mins and said "sorry we will call you back" in other words he said no!

Guess who just called to be put back in the round after getting 2 quotes but "did not like the guys"

I was sooooo tempted to say no but agreed as I cant wait to see him. with a huge smug grin on my face. 

I've been putting £1 on most jobs too.  One cancellation so far but it would have been a lowish price even with the extra £1.  The only bit that irritates is that it's in a run of 6 so I will have to put kit away and get it out again otherwise I would need to run the hose across their garden.  The extra cost would have been £8 a year so as they are cancelling due to the increase, it probably would have happened soon anyway.  However, I have to think of the wider benefit to my business.  The extra turnover will just about pay for my recent extra business costs plus a tiny bit over.  The job I lost would have gone to £11.50 and if it was a new job, it would be £14/£15.

[Tom White]

I would of put it up another pound when he rang back

Tight fisted Git!

Or maybe more!  The quotes he had must've been more than what you were charging, and you could've explained that your price increase took into consideration that he was a long term customer; therefore you were showing him some customer loyalty.

However, since he's now a 'new customer', he gets charged at the new going rate and not the old discounted rate.

I would've!

[bobby p]

i never go back, rather would find a fresh-un , change of scenery and all that

 really get his goat by saying "youve lost your place,but can put you on the waiting list if you like sir "