This kind of thread always brings differences of opinion, and at the end of the day, if the customer is quoted a price, whether its £50 or £500, and they accept it, they are not being ripped off!!
About 40% of my business is conservatories, and believe me i am no way cheap!!!
I must be doing something right tho, cos i get the repeat work every year.
with windows and anything else i do, i am expensive.....but.....i get recommendations all the time.
I also loose customers to cheaper w/c..but when someone even cheaper comes along, they will change again...so no great loss to me!!
I invest a lot of the money back into my business. i am starting a 4th service now, and am seriously thinking of re branding to M J Enviromental Services, because its not just w/c or connies i now do.
I have expanded due to charging a higher price and in my mind giving value for money.
Anyways, if any of the doubters want to pull my reply apart feel free.
Ive got where i am by not being a busy fool!!!!