[tom2009]

Had a message left to quote. Rang the lady back. She was very keen to describe the windows to me but, even though I'm cleaning that way tommorow, didn't seem to want me to look at them. Would you quote from a customers description?

[Window Washers]

Had a message left to quote. Rang the lady back. She was very keen to describe the windows to me but, even though I'm cleaning that way tommorow, didn't seem to want me to look at them. Would you quote from a customers description?

yep I would over price it, if she says yes result if she says no, then say to give a proper quote you need to see the property, could be your competition checking you out.

[tom2009]

good point about the competition but as you say to give a proper quote you need to see them yeh?

[Window Washers]

good point about the competition but as you say to give a proper quote you need to see them yeh?

yes unless you do the house next door and it is the same, I would still over quote as people have a tendancy to lie.

[Gav Camm lammy 283]

try streetview to give u a quick idea

[dmlservices]

i never quote without seeing the place, and meeting/ talking to the owner,

sounds like competition sniffing out your prices

daz

[tom2009]

try streetview to give u a quick idea

I had a quick look but she's got an almighty bush hiding her frontage

[andyjm1]

When pricing a job you may wish to consider:

How many windows/ doors  there are and their size.

Wether any of the windows are awkward to reach.

How dirty the windows are at the moment.

What the access to the property is like and where  you can park your van/ car.

How far the job is from your other work.

I never price jobs over the phone, don't even give them an idea of the price. Just tell them you need to carry out a brief survey of their property at no cost to them.

[tom2009]

When pricing a job you may wish to consider:

How many windows/ doors  there are and their size.

Wether any of the windows are awkward to reach.

How dirty the windows are at the moment.

What the access to the property is like and where  you can park your van/ car.

How far the job is from your other work.

I never price jobs over the phone, don't even give them an idea of the price. Just tell them you need to carry out a brief survey of their property at no cost to them.

like the wordage. Thats my feeling though it's not just the windows that need looking at.

[Window Washers]

try streetview to give u a quick idea

I had a quick look but she's got an almighty bush hiding her frontage

sell her a razor 

[tom2009]

try streetview to give u a quick idea

I had a quick look but she's got an almighty bush hiding her frontage

sell her a razor 

too big for that, needs a proper chopper

[simon knight]

If I know the street I've no problem with giving a "ball-park" quote. Obviously if, when I get there and the windows haven't seen a rag since the place was built or there's a whacking great cons on the back then I adjust my quote accordingly.

If I don't know the street then I definately want to look first.

[dazmond]

street view no good as the address is approximate(usually they get it wrong!).i never give a quote over the phone.

i just tell em ill be round at a certain time later on that week and get their address and phone number!

[jonnyald]

i usually just ask how many bedrooms and then say "is it average?" then give my price . sometimes when i get there its a welcome suprize its a small bug -hutch -house,another time its Extra high,So  some you win some you lose

if i arrived and it has a well big conservatory-this isnt average and id be sure to readjust my price  

 ive only been caught out once with a 3storey  thin as a rake house and on first clean felt id underpriced this on the phone as it was very high. but by the second clean id got my act together and no worries about how to do it

[Blue Frog Systems]

Done a couple of quotes via email and quoted them off streetview (and got them). I get the number, road and find the house. I then ring them, describe the house im looking at and ask if they have an extension or conservatory at the back. They give the answer and i give them a price.

Ive found doing it this way has saved me time, fuel & im either spot on or over priced from what i would have quoted if i was walking around the property.


I dont tell them im doing it this way. If they seem though they want a price without me going to quote, i would actually go out and quote it in person and add a little for my troubles now

[Smudger]

hate quoting over phone/email,

did this for a 1 off job 30  miles away - used google maps etc  and quoted nearly double what i originally thought  worked out a good job.

i have had several people trying to get quotes over the phone who i later go and see and amazingly the 6 windows and 1 patio door turns into 12 windows and 2 sets of patio doors -  :

Darran

[rob child]

got a friend who helps me out a bit and today he asked if id go and see his mum and clean hers so i said of course anyway long story short he told his mum id do it for a tenner but it worked out to be a 5 bedroom farmhouse!!! told her it was a one off as i was too busy to do it regularly even then she thought a tenner was over the top!!!

[tom2009]

thanks to all for feed back. Just annoying when yer told 'ok I'll have a think and let you know'. When you are face to face you can normally close the deal type thing.
 By the way Blue frog systems how are you getting on in your new area? Not after knowing numbers just interested.

Tom

[Elfords Carpet and Window Cleaning]

How unprofessional is that, to tell a potential customer how much something will cost them when you dont know what you are dealing with.

[paul rulton]

i agree with Elfords 1