If you have a DI tank similar to the horizontal ones that Ionics and Omnipole supply for use in van mount systems, then I believe that these tanks have to be well packed with resin, else the resin will settle and some water will simply flow over the top of the resin, rather than flow through it.
The vertical tanks, at least in the small RO like the one that Peter supplies, has the water flowing UP THROUGH the resin.
In this scenario I can well understand that if you pack the resin in too tightly then the water will have to force its way through the resin, possibly forming channels and therebye not using all of the resin properly.
So, there you go! Pack it in firmly (but not too firmly) in some systems, and leave a gap in others
If you are still unsure then ring your supplier!
Mind how you go now,
Ian