I have had a couple of bad debts one of which dates back to last June, which after somes considerable chasing remains unpaid. I have now found a very satisfying way of getting even because I had written the money off in my own mind. I had one of my suppliers tell me about a debt recovery firm he uses. They charged me £350 which is "one off" and will now supply legally enforceable terms for my invoices and advice on the recovery of debt. If you have a customer who don't pay by the term you send them a template letter and if that fails you start charging interest, and a £40 fee, and you file the details of the firm online and they do the rest for you.
They ask if you wish to carry on with the customer as it effects how they deal with the case and if you wish to carry on they will work a payment plan to resolve it. If you don't wish to retain the customer they start proceedings. If the customer pays the original amount after recieving the fee and interest letter its deemed to have paid your fee and interest and still owes the remaining original amount.
The customer in my case started by owing £266 and now owes me over £400 for the three invoices.
Does anyone else use this type of service ?