POLEMAN: Learning from my mistakes I wouldnt give two hoots if they moaned or not,just do them and leave a brief note through their door telling them how,why it all works,and dont be to upset if they are spotty ,just look at the improvement in their frames. fair swap I think,next time their windows will be the same .
Ive perfected wfp,so if they moan{very few have}I quitely give them an option .
To pay the old price for two cleans or to find another window cleaner,this is after my recent experience [spent 5/10 mins with each customer explaining it all[never again]its my way or highway.
One customer tried it on tonight told him to keep his money[he accused me of not doing his windows,when Iasked him how come they are so clean he replied cus it rained heavy last night,to which I replied so why are you asking me to clean them then, why not wait till it rains?
The reason I knew I had done them was I used the ladders on them cus all three top window panes had blown and wasnt going to give him /her the chance to blame me.
+ I DECRIBED HIS BACKYARD,NOT NORMALLY IN VIEW.
in short dont waste time explaining anything to them,just do it.
GAZA