does anybody know where i can find a document detailing the eu ladder directive because when i tell all my customers about the ban and the possibility of them being sued if anyone has an accident on their property a lot of them dont believe me. I have just bought myself a reach and wash system so want to get it across to them why it is better for me to be using this system on their windows because after the first clean some of them didnt like the results even after ide explained to them what would happen for the first few cleans.