Hi Mobile Foam
A lot of new glass, especially for business's, is coated with something to stop the heat of the sun going through the glass whilst allowing the light through.
It's not the glass that scratches - it's the coating.
We've now come across this 3 times this year, twice in commercial premises and once in a rich persons house. It has a funny light blue'ish tinge to it.
I don't know if that the same as the glass you cleaned.
Usually the toughened bit of the glass is simply glass that has different tempering and stress relieving processes at the end of it's manufacturing.
Car windscreens are toughend glass but with a plastic layer in between and that don't scratch. Also we do the windows in a bank and the cashiers glass protection definately doesn't scratch easily.
Maybe then it's a coated glass?
Cheers
Ross