Doug,
Im very suprised you preferred calling on commercials rather that domestic door knocking, I absolutely hate walking into reception, it as if they know exactly what your after. Then you meet the guy responsible for maintenance, mouth almost immediately goes dry and hands start to sweat and begin to shake.
But for some unknown reason the nerves tend to make me think and speak extremely effectively, weird
When you see the receptionist never say that you would like to see the person responsible for cleaning,maintinence, Hygiene etc, the receptionist or the decision maker will say they are too busy, they always do!! Try this...
"Hi there, I have come to do a quote for carpet cleaning, who do I need to see" she will then call the confused decision maker to reception, just explain to them that you sorry to give the impression you were booked in to give a quote, you were just offering.
So there you go, you now have the main person responsible for maintenance right at your feet, and whats best, he knows exactly what your there for!!.
RESULT!!!!
don