Hello, Ive made 3 phonecalls over the month of January, enquiring about my "membership", everyone i spoke to advised i would recieve a letter in the post regarding notification of debiting my account.Payment was taken from my account on the 28/01/2008. As yet I still haven't received ANY notification from you this was to be taken out! Bit of luck i had enough to cover this debit! Combine that with nothing from yourselves regarding actually joining, or membership or even my card to gain access to the online "vault" of knowledge - and were nearly half way through February.I fell rather put out, and annoyed from a organisation that claims to be the "most effective organisation promoting and protecting the interests of the self employed and small business owners within the UK." I'm sorry - I've just havn't had any experience of this.. yet! Please ensure, the rest of my membership runs smoothly and that i recieve all future correspondence - I was hoping this would be an orginisation worth joining. Please advise how i can gain entry to the member only section on the website without my member card and its details thereon. Apparently this is my membership number xxxxxxx - Ive no idea if it is, as i have nothing from you to confirm this.