Database is something I still yet to try! I will buy cleaners mate at some point, tax bill got to come first.
Y/P I intend to go in for first time in a few years, also keeping up leaflets.
I like your pholosphy Shaun of keeping calls max so I can charge high let the cheap unprofitable work go.
Must admit I'm sceptcle about database, it really works
I have customers come back every year, not sure I want them on my database if they come back anyway dont want to annoy them.