[Ian Gourlay]

With rising fuel costs etc  I  have been wondering how much extra does it cost a customer if a portable is cleaning her carpets for two hours

2x 3 stage vacs
Heat Exchanger
Turbo Dryer

40 litres of hot water

[mark shannon]

£1?

[Ken Wainwright]

I really don't know the answer to this one Ian, but I have a closely related experience.

About 3 years ago, I had a full house EOT to clean. It was a pre-paid meter with about £1.50 of credit on it. I was sweating abit as neither myself or the landlord had access to more meter credit.

I used about 55p worth of juice, including the heater.

Safe and happy cleaning
Ken

[Mike Halliday]

on the news this week it was talking about the 30% rise in fuel cost, it gave an example that it will cost 90p to have a hot bath.

I would think a bath is around 40lts so straight away you are using 90p of hot water , I'd say it around £2 to have 2hours of carpet cleaning.
mike

[Steve Chapman]

We do alot of eot and it is usually the same as ken has quoted for the electric about 50p of the key meter, probaby gone up a bit now  :

as for the water its hard to tell, but only pennies i would of thought

a pound would cover it im sure

regards
steve

[Ian Gourlay]

The problem with Meters is some are geared to recover bad debt , plus people on meters pay more.
the rising fuel costs  and the Bane post reminded me of the pensioner who wanted a refund for the water and electric I used.

As I have a Satifaction  Guarantee i had no alternitve  I gave her £5

But now make sure I tell customers they supply electic and hot water.

[Steve Chapman]

Ian,

I had a similar customer a couple of years back, where he actually deducted £5 for the use of water and electric of the bill i gave him, i thought he was joking at first, but then realized he was serious :

He was a regular customer but i told him not to phone me in future as i just thought that was cheeky and going to far, he had pots of money and i already cut him a good deal !

He's the only one whose ever mentioned it, most dont normally think twice about it,

In fact most houses i go to during the week i fill up the t/m 


steve

[ollie]

The problem with Meters is some are geared to recover bad debt , plus people on meters pay more.
the rising fuel costs  and the Bane post reminded me of the pensioner who wanted a refund for the water and electric I used.

As I have a Satifaction  Guarantee i had no alternitve  I gave her £5

But now make sure I tell customers they supply electic and hot water.

Hi Ian, I use NCCA quote forms and on them it states "the customer will supply the neccessary water and electricity etc etc"   why not do something like that?

[derek west]

as a truckmounter i actually advertise that we don't use your elec or water so no hefty bills after were gone.
so len if you read this 40 / 15

[Ian Gourlay]

The problem with Meters is some are geared to recover bad debt , plus people on meters pay more.
the rising fuel costs  and the Bane post reminded me of the pensioner who wanted a refund for the water and electric I used.

As I have a Satifaction  Guarantee i had no alternitve  I gave her £5

But now make sure I tell customers they supply electic and hot water.


Yes we now have it on our forms but like banks i go over key terms and conditions etc

Hi Ian, I use NCCA quote forms and on them it states "the customer will supply the neccessary water and electricity etc etc"   why not do something like that?

[Doctor Carpet (Ret'd)]

as a truckmounter i actually advertise that we don't use your elec or water so no hefty bills after were gone.
so len if you read this 40 / 15

To which the opposing point of view is "we'll charge you less than a truckmounter would because you the occupier will be providing the water & elec"

It basically comes down to perception and how you sell yourself.