On another topic someone mentioned using a clipboard with printed info on when quoting.
What would be the perfect method for quoting and what info would you have to hand?
That was me - I use it on domestics ...
Someone else mentioned having a table of rates with the following headings at the top of the page:-
Minimum charge (say £10)
Standard rate First clean rate First clean rate heavily soiled
Then the rates under each column would be:-
10 15 20
11 17 23
12 19 25
13 20 27
14 22 29
15 24 30
20 30 40
etc.
Then when you quote you say my "regular monthly rate is - quote the left hand column" and point to it. Then immediately follow up with "looking at your windows they fall into this first clean rate" and point to it.
Job done!
Then people see it is a published rate and you're not pulling figures out the air.
I also have columns for monthly and two monthly clean as well.