Alex
Have you now given them permision to use your photographs?
Thats what the listing more or less says now.
If you did, I would say you have not done yourself any favours, as you cannot tell what they will supply and their customer will expect the quality shown in your photographs, this will in turn devalue your own products.
I have had simular issues and unless its a customer selling equipment originally manufactured by us I will not give permision as we would be held responsable for inferior products supplied.
This is piracy and theft of your intelectual property.
I see they are also showing a pure freedom RO unit
We have been in communication with the seller. Unfortunately he cannot remove the main pictures once they have been listed. We have therefore allowed him to keep them up there for just this one advert, with the addition:
PLEASE NOTE, PICTURES USED WITH RETROSPECTIVE PERMISSION COURTESY OF GARDINER POLE SYSTEMS. HOWEVER, THIS LISTING IS IN NO WAY ENDORSED OR IS IN ANY WAY AFFILIATED WITH GARDINER POLE SYSTEMS.The seller has apologised and requested that if possible the item can continue, which I did agree to. We have had this before on eBay, with members of this forum using our website pictures. We also have had at least two of our competitors websites using various pictures of ours without permission.
Having had to employ the services of a lawyer recently to defend our Intellectual Property Rights (successfully) in another case, I agree that you do have to take this sort of thing seriously.