Well following advice below I am going to write to NTL and try and make them pay for the stains they made but even so i still want the carpet cleaned and protected in some fashion. They are only small stains that he made but considering the carpet was down for one 2 days before he got here I want it done!
Its a berber cream carpet with very light staining that needs scotch guarding too. Any takers??
Love Abi x- Bolton , Lancs