hi alex the no 10 and no 7 poles turned up this morning BOTH broken have left a message on your answer machine but it said you were away please would you or kirsty contact me, is it just me or have you had other problems with shipments i did notice that fragile was not put on the packet when you sent the first one out it said handle with care and fragile etc etc it looks like some think has been dropped on the tube was going to do an important job on saturday but looks like i will have to wait even longer have you heard from a n c about the poles that were sent back is there any way of getting any think sent to me tomorrow package with fragile on it etc etc and may be use another company other than a n c ,i await your response marc .