Hi Richy
The main thing with cleaning is your pricing, if you and your wife are doing the cleaning you will put more effort into it then if you are hiring staff, I would charge yourself out at £13 per hour minimum, the problems start when you become vat registered then its hard to compete, I charge my staff out at £14 + vat per hour thats arround £16 per hour. to sustain this price you have to be good or the customer will just get rid. to charge the higher end your all round appearance needs to be very proffesional, from quality leaflets to the right approach on the phone. this is only my oppinion, if you use 1 colour leaflets call your self a silly name and answear the phone "hello" the you will only be able to command lower end cash no matter how good you clean. hope this helps good luck Phil