As I get new customers I give them a date of when I clean their window and after each clean they get a slip that tells them the date of their next clean...come rain or shine...thats the next clean....
Each customer also gets a copy of our terms and conditions, this also states the above...So I suppose that I do expect them to adjust......
I am a very new window cleaner and as such I am not the best source of information but I am trying to create a business for myself and my family, so the idea that I will sit around an not working does not really appeal....
Yesterday rained hard...the g/f and I cleaned during it....result clean windows, happy customers.....money in the bank....