Signed up some new customers on an estate, it is due to be done tomorrow. i took a phone call from one of these new customers. he said he'd like to cancel before we start as he thought our company is to in depth! He said "I think you ask for to much by offering cheque payments, standing order or credit cards. I just want want a normal Window Cleaner" I told him that "things have moved on in window cleaning and we offer these services to a) give people an easy pay option if there not in at the time of the clean and b) save us time in chasing round after people in collecting cash. each week." by this time i thought he was a joker and thought i'd quiz him a little by asking "so what service do you suggest we do as we like to listen to peoples opinions on how we can improve our company." he said "I'm not going into it i just don't want you to clean my windows" I said thank you sir you have just answered my question!
Why didn't he just say he didn't want his windows cleaned instead of making up all this crap?
ain't all bad picked up a nice £20 house on my round today so that cheered me up a little
