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paulswindows

  • Posts: 33
George problem
« on: April 20, 2025, 09:09:37 am »
Happy Easter everyone,
Sorry to ask during the holidays but I would appreciate any help I can get with this.

George worked fine until all of a sudden it started refusing to let me access any jobs with the message   “I/O error on mtd file”
I tried shutting down everything and rebooting but that didn’t work.
Tried updating the drivers but still no joy.
So I downloaded George Data Fix from the archived site which  one of the members here  has very kindly provided the links for.
It worked - up to a point. It’s letting me access everything again but when I try to update I’m often getting this message “key violation due to duplicate record” and when that happens it doesn’t update correctly
Paul


The Jester of Wibbly

  • Posts: 2217
Re: George problem
« Reply #1 on: April 20, 2025, 10:26:54 am »
I would just uninstall George and then reinstall George.    I would then run one of your backup files to the new install.    But I would advise using an backup file from a few days ago just in case there is corruption issue with the latest one.   

Just run another data fix too to be sure
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paulswindows

  • Posts: 33
Re: George problem
« Reply #2 on: April 20, 2025, 02:08:31 pm »
I have installed  the free version of George through the link onto another PC  and  run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back

The Jester of Wibbly

  • Posts: 2217
Re: George problem
« Reply #3 on: April 20, 2025, 02:31:29 pm »
It's not the free version once you've uploaded your backup file.  Once backup is restored is you're registered George.

Make sure you use an older back up file.
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Spruce

  • Posts: 8572
Re: George problem
« Reply #4 on: April 20, 2025, 02:44:19 pm »
I have installed  the free version of George through the link onto another PC  and  run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back

If you go into the C drive on your computer, there will be a folder named George. Open that and hopefully you will find copies of the backups you have done previously. (Hopefully you have done backups.)

I have a folder named "backup" but I also have other backup files. They have 2 letters, then 2 numbers, then 1 letter followed by .GEO
Try to use these backups from before the system failed.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

The Jester of Wibbly

  • Posts: 2217
Re: George problem
« Reply #5 on: Yesterday at 04:59:15 pm »
I have installed  the free version of George through the link onto another PC  and  run a backup into it but had the same problem as before.
Don’t know the free / not free version would make any difference as my original version of George is not the free one. However I can’t uninstall that without a way of getting it back

How did you get on after our help we gave you? 
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