Can't even think of the last cancellation - certainly not this year - when prices went up last year I think I lost maybe 3 customers
putting up prices appears to be a worry more on the part of the cleaner than the customer - firstly inform the customer in which ever way is most comfortable with you - letter, note, not at all .....
Darran
I agree i put about 250 up a quid last year and only had 5 or 6 cancel. Ive just put about 50 up £2 from 10 to 12 and surprisingly so far only had 4 cancel i thought i would have culled more. Percentage wise the 2 quid rise has done more damage that the £1 rise but still only 10%
You must have some right tight customers cancelling over such a small increase 
Well yes the £10 houses that do i have are the smallest ones on my round, terraceds, 2 bed semis or bungalows so it probably stands to reason they are in the poorer areas or are the least well off customers.
So i think its that along with the fact £2 on a £10 job is a 20% increase which is huge in inflation terms, very rare bills go up by that much (apart from this years of course)
I think if you have a lot of 30/40 quid jobs £2 is nothing but i would say 90% of my round is between £10 - £15 so £2 is actually a relatively big increase in percentage terms.
But yes you are right, i live and work in a northern ex mining town everyone is thrifty and tight thats just the way it is round here. Im the same way, i wont pay anyone to do anything i can do myself and will always look for the cheapest option
