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Poll

Do you charge extra?

Yes - double
Yes - some other amount (please state in comments)
No - normal price
No - free because I'm insane
It depends on the job

deeege

  • Posts: 5008
Re: First cleans
« Reply #20 on: February 24, 2022, 04:40:01 pm »
Nutter near me does first cleans for free and has a massive ‘FREE FIRST CLEAN OFFER’ decals on the bonnet of his van.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

Arnold Palmer

  • Posts: 20777
Re: First cleans
« Reply #21 on: February 24, 2022, 04:47:38 pm »
Nutter near me does first cleans for free and has a massive ‘FREE FIRST CLEAN OFFER’ decals on the bonnet of his van.

You should get him to do yours.

NWH

  • Posts: 16952
Re: First cleans
« Reply #22 on: February 24, 2022, 05:56:12 pm »
Tbh I’ve never really gone overboard on the first clean I just look at what it’s gonna be worth to me long term,why lose it on the first clean when it might be worth 1500-2000 a year to you I’ve got many like that I do that needed a first clean and took a bit more time but long term are brilliant earners.
You can smell and time waster when you’ve been in this job for a while,I can’t see the point in ever charging double unless it’s a concrete sellotape or cement job,if it’s just a case that they haven’t had a window cleaner for years the old hot water gets em back clean.

AuRavelling79

  • Posts: 25383
Re: First cleans
« Reply #23 on: March 03, 2022, 12:18:29 am »
Just explain. Set out your stall.
'The first clean will be rather more as it will take longer to bring up to scratch than subsequent ones.'

If they quibble then are they the sort of customer you want?
It's a game of three halves!

NWH

  • Posts: 16952
Re: First cleans
« Reply #24 on: March 03, 2022, 11:00:16 am »
If it was a recommendation from an existing I wouldn’t ever go silly with first clean prices,the chances are in my experience they will keep it regular it’s the people that just contact you from a website or Facebook you have to be worried about letting you down.

KS Cleaning

  • Posts: 3952
Re: First cleans
« Reply #25 on: March 03, 2022, 04:24:14 pm »
If it was a recommendation from an existing I wouldn’t ever go silly with first clean prices,the chances are in my experience they will keep it regular it’s the people that just contact you from a website or Facebook you have to be worried about letting you down.
From what you say,  you go silly prices with regular cleans😁

NWH

  • Posts: 16952
Re: First cleans
« Reply #26 on: March 03, 2022, 04:27:39 pm »
That’s what I mean if it’s going to be a good earner after the first 1 why bother maybe losing it being silly at the start,if they are dirty just because they haven’t had a clean in a while it’s no biggy.
Of course if it’s a piddly job that might usually take 10 minutes to clean but the first one might take 30 minutes to an hour fair enough.

Mike Burd

Re: First cleans
« Reply #27 on: March 04, 2022, 05:55:54 am »
If it was a recommendation from an existing I wouldn’t ever go silly with first clean prices,the chances are in my experience they will keep it regular it’s the people that just contact you from a website or Facebook you have to be worried about letting you down.
Do you still clean conservatory roofs for free?  ;D

Richard iSparkle

  • Posts: 2491
Re: First cleans
« Reply #28 on: March 04, 2022, 06:49:16 am »
we add 50% extra for firsts

used to charge double for years, but am growing at the moment and wanted to get more customers quicker so dropped it back a bit
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

NWH

  • Posts: 16952
Re: First cleans
« Reply #29 on: March 04, 2022, 10:55:33 am »
The odd one gets done for free Richard minimum wage of course and the odd bonus taking me up to an average wage at the end of it 🤣🤣🤣

davids3511

  • Posts: 2506
Re: First cleans
« Reply #30 on: March 07, 2022, 09:09:06 pm »
For the 24.5% of you that don't charge extra - we have experienced very little drop in uptake of our services over the last month, less than 10%
Interesting to see that. Were they all 100% extra for example on the first clean or did you vary it on a case-by-case basis?

Arnold Palmer

  • Posts: 20777
Re: First cleans
« Reply #31 on: March 08, 2022, 03:05:23 am »
For the 24.5% of you that don't charge extra - we have experienced very little drop in uptake of our services over the last month, less than 10%
Interesting to see that. Were they all 100% extra for example on the first clean or did you vary it on a case-by-case basis?

All double.