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DJW

  • Posts: 1008
What would you do?
« on: December 13, 2021, 06:16:10 pm »
Fair sized job, over £400 per quarter.
Put my price up by £20 per quarter for next year. Property management company have just accepted the price but dropped the winter quarter.

Can’t imagine the saving is passed on to the residents. Knee jerk reaction is to tell them to go forth and multiply.

Ched

  • Posts: 441
Re: What would you do?
« Reply #1 on: December 13, 2021, 06:57:42 pm »
All depends on how much you need the work?
The management company have no loyalty, they will just get someone else if you dump them.

Slacky

  • Posts: 8278
Re: What would you do?
« Reply #2 on: December 13, 2021, 07:55:24 pm »
They may get someone else but what will their price be?

Slacky

  • Posts: 8278
Re: What would you do?
« Reply #3 on: December 13, 2021, 07:58:25 pm »
Thing is it’s not quite as black and white as the information you’ve given us.

How long does the job take is my first consideration. I would also be tempted to tell the management company that means there will be a 6 month break between two of the cleans and do they expect that first clean to be as easy to do and as speedy as a more regular clean?

See what they respond with.

Slacky

  • Posts: 8278
Re: What would you do?
« Reply #4 on: December 13, 2021, 07:58:50 pm »
Got any pics of the place?

DJW

  • Posts: 1008
Re: What would you do?
« Reply #5 on: December 13, 2021, 08:59:59 pm »
Good question. It’s about a day and a half’s work. I have done it in a day before but it’s knackering.
Stacked with work so I could let it go.
Used to make £1600 a year on it will now make £1280 by trying to put prices up. I reckon the management company will probably pocket the difference in exchange for keeping the price the same.

Splash & dash

  • Posts: 4364
Re: What would you do?
« Reply #6 on: December 13, 2021, 09:27:46 pm »
Good question. It’s about a day and a half’s work. I have done it in a day before but it’s knackering.
Stacked with work so I could let it go.
Used to make £1600 a year on it will now make £1280 by trying to put prices up. I reckon the management company will probably pocket the difference in exchange for keeping the price the same.


Day and a half’s work for £400 that’s a definite dump job , each clean will be like a first clean , better off doing houses than that , never worth doing . You should be able to earn that in half a day tops on commercial.

deeege

  • Posts: 5008
Re: What would you do?
« Reply #7 on: December 13, 2021, 09:33:12 pm »
Keep it but do it at a speed/quality that it can be done in a single day.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

AuRavelling79

  • Posts: 25383
Re: What would you do?
« Reply #8 on: December 13, 2021, 10:04:40 pm »
I had one similar to this. Smaller job at £200 per clean and they wanted to drop the winter quarter. So I put up the "Easter" clean to £250 which they accepted. (I learned from this to not do this with any other customer)

For me it was the thin edge of the wedge. Part of the deal was I would forewarn my arrival and  they would keep half the car park free for an hour on clean day so I could get to the upper floors without squeezing between cars. They were to also switch the security lights off which shone directly into my eyes in the early morning gloaming.

They would forget or their staff would forget and after a couple of failed reminders I just stopped going. Six months later Covid struck and they didn't contact me to renew the annual contract and I didn't contact them.

I clean three other similar industrial units right next to or opposite them on the same industrial estate and a fourth has just come on board. They are all 8 weekly.

The original company (which is a well known brand) hasn't had their windows cleaned for over two years and they are absolutely filthy. Obviously they didn't value my service as I didn't value them as a customer.  :D

It's a game of three halves!

Slacky

  • Posts: 8278
Re: What would you do?
« Reply #9 on: December 13, 2021, 11:21:02 pm »
Good question. It’s about a day and a half’s work.

This would currently be in the ‘tell them to sling their hook’ category.

Or tell them their new terms are unacceptable. Tell them to like it or lump. They’ll get other prices. If someone can do it for less in that time let them.

dazmond

  • Posts: 23966
Re: What would you do?
« Reply #10 on: December 14, 2021, 01:08:51 am »
Keep it but do it at a speed/quality that it can be done in a single day.

Basically splash and dash and miss top frames.... ;D
price higher/work harder!

Richard iSparkle

  • Posts: 2491
Re: What would you do?
« Reply #11 on: December 14, 2021, 10:51:23 am »
Fair sized job, over £400 per quarter.
Put my price up by £20 per quarter for next year. Property management company have just accepted the price but dropped the winter quarter.

Can’t imagine the saving is passed on to the residents. Knee jerk reaction is to tell them to go forth and multiply.

send them a new quote for the new frequency of cleans.

the previous quote (and subsequent price rise was based upon 4 cleans a year)
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Small but perfectley formed

  • Posts: 1744
Re: What would you do?
« Reply #12 on: December 14, 2021, 03:09:47 pm »
Let them know the first clean after winter is plus 25_%  that way you have the same money less visits.
Spit and polish

deeege

  • Posts: 5008
Re: What would you do?
« Reply #13 on: December 14, 2021, 04:14:42 pm »
Let them know the first clean after winter is plus 25_%  that way you have the same money less visits.

It would need to be +100% (double) for that to be true.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

james peters

  • Posts: 950
Re: What would you do?
« Reply #14 on: December 14, 2021, 06:43:31 pm »
when I have work that im thinking of binning, I wait until I have replaced it, and I just do it on a friday, or on a day that I call tying up loose ends, (when and if I can fit it in )
its worth adjusting the price accordingly when you have enough new work to replaced it.
if they accept, its a bonus , if not you are even

Blue Frog Systems

  • Posts: 3813
Re: What would you do?
« Reply #15 on: December 14, 2021, 08:23:25 pm »
I'd do what Richard said and send a new quote  for 3 cleans pa rather than 4.

Only those who risk going too far will truly know how far they can actually go