[Jonny Swirljet]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

[EandM]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

I'd have renegotiated...upwards.

[Simon Trapani]

I would have just replied that the price is still the price. Basically they can take it or leave it. I wouldn’t just ignore them.

[tonyoliver]

Can you do mine for  x pounds I have 50 houses  in my portfolio and I need you to do mine first ……to see if your any good
Look on the drive and see a battered old escort
We have all fallen for that one

[robbo333]

Had a neighbour came out whilst I was cleaning and said he already had a window cleaner, but if I could do him a cheap deal on 3 properties (his, his sons and his daughters) I would get them all.

So I said 'You want me to lose money, not just on one property, but all three...you must be joking!

[Stoots]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

Yes if you all book in on the same day and pay cash up front we might have a deal.

[Perfect Windows]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

What's wrong with either:

"Thank you if you do manage to find some new customers but I'm afraid we don't offer discounts. We offer a better service than anyone we know and we charge a fair price"

or a more lighthearted

"Sure, just let me know which windows you want me to miss and we'll agree a lower price."


That way you might not  lose someone interested enough to ask you for a quote who might be expecting "no" as the answer.

Vin

[Richard iSparkle]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

What's wrong with either:

"Thank you if you do manage to find some new customers but I'm afraid we don't offer discounts. We offer a better service than anyone we know and we charge a fair price"

or a more lighthearted

"Sure, just let me know which windows you want me to miss and we'll agree a lower price."


That way you might not  lose someone interested enough to ask you for a quote who might be expecting "no" as the answer.

Vin

great post

exactly my thoughts

[dazmond]

Customer
"Thanks for the quote, please go ahead and arrange a date to commence work. I've got a couple of
   neighbours who want similar work done. Maybe we can renegotiate the price now?"

Iv'e deleted all their emails and and other details - No further contact

its defo a red flag isnt it?i would of simply said "sorry i dont haggle on price"and left it at that.she might of been fine once you ve been and done a good job

[Spruce]

Go knock on all the doors around the house and see if they are actually interested in a window cleaner. 

[Nathanael Jones]

I'm always on the hunt for a bargain, so I can understand when customers are trying the same & try not to let it bother me.

I used to offer a one-off €5 discount each time a regular customer recommended me to a friend and they signed up for regular cleaning. It was a handy way to get a few extra jobs with very little effort and the customer felt like they were getting a reward too.

Incentives for referrals are good - but the standard cleaning price would NEVER go down...

[lal]

I'm always on the hunt for a bargain, so I can understand when customers are trying the same & try not to let it bother me.

I used to offer a one-off €5 discount each time a regular customer recommended me to a friend and they signed up for regular cleaning. It was a handy way to get a few extra jobs with very little effort and the customer felt like they were getting a reward too.

Incentives for referrals are good - but the standard cleaning price would NEVER go down...

Nice to see you on CIU Nathanael,  all the best.
Larry

[Nathanael Jones]

I'm always on the hunt for a bargain, so I can understand when customers are trying the same & try not to let it bother me.

I used to offer a one-off €5 discount each time a regular customer recommended me to a friend and they signed up for regular cleaning. It was a handy way to get a few extra jobs with very little effort and the customer felt like they were getting a reward too.

Incentives for referrals are good - but the standard cleaning price would NEVER go down...

Nice to see you on CIU Nathanael,  all the best.
Larry

I'm not on here often anymore - just occasional lurking. Mostly in the height of summer when I miss working outdoors & I need to remind myself why i quit cleaning windows. 

[Bungle]

I had a text back off a customer last week. "I've got a dog". Me thinking 'and'. Then she sends another text back at 10:45pm saying best leave it this time as he's only weeks old. Dumped. She's messed around before.