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KS Cleaning

  • Posts: 3952
Worst week yet
« on: April 30, 2020, 06:17:16 pm »
This week has been my worst to date for customers cancelling due to Covid-19, I have lost 5 since Monday! At the moment I have lost £290 of work per month due to the virus. If the current pattern of losing  work continues, by the time things get back to some kind of normal I expect it to be substantially more. Of course in that time I have also picked up some work but that is usually what I experience  at this time of year.
Although I have continued to work throughout the pandemic,  I will be accepting the self employed grant I am entitled to as my business has clearly been affected.

NWH

  • Posts: 16952
Re: Worst week yet
« Reply #1 on: April 30, 2020, 06:27:14 pm »
Cancelled or put off till things get back to normality.

swanson

  • Posts: 602
Re: Worst week yet
« Reply #2 on: April 30, 2020, 06:36:49 pm »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

dazmond

  • Posts: 23967
Re: Worst week yet
« Reply #3 on: April 30, 2020, 06:46:23 pm »
This week has been my worst to date for customers cancelling due to Covid-19, I have lost 5 since Monday! At the moment I have lost £290 of work per month due to the virus. If the current pattern of losing  work continues, by the time things get back to some kind of normal I expect it to be substantially more. Of course in that time I have also picked up some work but that is usually what I experience  at this time of year.
Although I have continued to work throughout the pandemic,  I will be accepting the self employed grant I am entitled to as my business has clearly been affected.

ive not lost a single job yet...ive had a few skipped but no ones cancelled and ive picked up 10 new jobs in the last 5 weeks.....ive even been given the go ahead to carry on with some of my commercial jobs..........

this week ive had one skipped £10 job and then the next day picked up a new £10 job further up the road on the same estate......



price higher/work harder!

zesty

  • Posts: 2454
Re: Worst week yet
« Reply #4 on: April 30, 2020, 06:56:15 pm »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

£1000 a month?

Guessing that’s more than just windows?

KS Cleaning

  • Posts: 3952
Re: Worst week yet
« Reply #5 on: April 30, 2020, 08:23:39 pm »
Cancelled or put off till things get back to normality.
Cancelled due to Covid-19. So I would hope to get most if not all back at some point.

NWH

  • Posts: 16952
Re: Worst week yet
« Reply #6 on: April 30, 2020, 08:42:37 pm »
Just put you off then don’t worry.

Stoots

  • Posts: 6211
Re: Worst week yet
« Reply #7 on: April 30, 2020, 09:37:26 pm »
I've had about a dozen asking to leave it for now. Only 3 solid cancels though.

Do I care? Nope not really, most of them were dross and I've picked up at least that amount the last month so all covered.

dazmond

  • Posts: 23967
Re: Worst week yet
« Reply #8 on: May 01, 2020, 08:51:34 am »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

Personally I wouldn't want to rely on a contract for such a large sum of money every month myself.....


Lots of eggs in much smaller baskets is the way for me which means lots of domestics and a few smaller independent commercial jobs  so if i lose a few it doesn't hurt financially too much.....
price higher/work harder!

swanson

  • Posts: 602
Re: Worst week yet
« Reply #9 on: May 02, 2020, 10:47:10 am »
Couldn’t agree more daz
It just grew into that amount.
But it’s only suspended until further notice.
We have been cleaning the offices for 6 years  and it a well established business.

NWH

  • Posts: 16952
Re: Worst week yet
« Reply #10 on: May 02, 2020, 11:23:31 am »
It doesn’t matter how well established it is I’ve spoken to a few customers I know have been trading for years,a couple of them said we might just wrap it up and not bother it’ll take a few years to get back to the stage we were at in February.

M & C Window Cleaning

  • Posts: 1581
Re: Worst week yet
« Reply #11 on: May 02, 2020, 06:20:15 pm »
I’ve had a few put it on hold for the moment. Main reasons being they’ve lost jobs or have vulnerable persons in the home and they want to socially distance as much as possible. However, I’ve picked up new work as well due to people being at home and seeing me working.
One unexpected positive has been the number of customers wanting to pay by bank transfer that previously wouldn’t consider it.  I had six in one day want to move to this method this week.

swanson

  • Posts: 602
Re: Worst week yet
« Reply #12 on: May 02, 2020, 07:16:39 pm »
Your right
They could drop us  nothing is a given these days

deeege

  • Posts: 5008
Re: Worst week yet
« Reply #13 on: May 02, 2020, 08:41:48 pm »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

Personally I wouldn't want to rely on a contract for such a large sum of money every month myself.....


Lots of eggs in much smaller baskets is the way for me which means lots of domestics and a few smaller independent commercial jobs  so if i lose a few it doesn't hurt financially too much.....

In an ideal world nobody wants to rely on one contract for 20-40% of their income but without the luxury of 25+ years trading that’s exactly what can happen.

I have one contract that pays £1200 per month and obviously I’m quite reliant on it purely because of the total value. I didn’t take it on as a job at this value, it grew from £200 to £400 to £600 and before you know it you are invoicing £1200 every month.

I’m sure we’d all love a £5k per month income that’s split over 300 customers but that’s not the reality for some of us that have been in business for 10’years or less.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

zesty

  • Posts: 2454
Re: Worst week yet
« Reply #14 on: May 02, 2020, 08:50:44 pm »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

Personally I wouldn't want to rely on a contract for such a large sum of money every month myself.....


Lots of eggs in much smaller baskets is the way for me which means lots of domestics and a few smaller independent commercial jobs  so if i lose a few it doesn't hurt financially too much.....

In an ideal world nobody wants to rely on one contract for 20-40% of their income but without the luxury of 25+ years trading that’s exactly what can happen.

I have one contract that pays £1200 per month and obviously I’m quite reliant on it purely because of the total value. I didn’t take it on as a job at this value, it grew from £200 to £400 to £600 and before you know it you are invoicing £1200 every month.

I’m sure we’d all love a £5k per month income that’s split over 300 customers but that’s not the reality for some of us that have been in business for 10’years or less.

Deegee out of interest, what made this particular job so scalable? I have a small business park I clean, which went went from £80 a month to £500 a month as more offices were built. I love it!

deeege

  • Posts: 5008
Re: Worst week yet
« Reply #15 on: May 03, 2020, 07:55:42 am »
I’ve had about 6 cancellations now but not worried
I’ve had my office cleaning contract stopped that’s over £1000 a month.
But I no they will all come back.
We just have to dig in .

Personally I wouldn't want to rely on a contract for such a large sum of money every month myself.....


Lots of eggs in much smaller baskets is the way for me which means lots of domestics and a few smaller independent commercial jobs  so if i lose a few it doesn't hurt financially too much.....

In an ideal world nobody wants to rely on one contract for 20-40% of their income but without the luxury of 25+ years trading that’s exactly what can happen.

I have one contract that pays £1200 per month and obviously I’m quite reliant on it purely because of the total value. I didn’t take it on as a job at this value, it grew from £200 to £400 to £600 and before you know it you are invoicing £1200 every month.

I’m sure we’d all love a £5k per month income that’s split over 300 customers but that’s not the reality for some of us that have been in business for 10’years or less.

Deegee out of interest, what made this particular job so scalable? I have a small business park I clean, which went went from £80 a month to £500 a month as more offices were built. I love it!

It’s just that the contract grew and continues to grow.  It’s actually 18 different sites but it’s all done on the first 4 Monday’s of every month. Great hourly rate and good payers. Will be starting back again in the next couple of weeks.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

zesty

  • Posts: 2454
Re: Worst week yet
« Reply #16 on: May 03, 2020, 08:43:58 am »
Fair play mate!

swanson

  • Posts: 602
Re: Worst week yet
« Reply #17 on: May 03, 2020, 10:16:26 am »
That’s what happen to me