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RPCCS

  • Posts: 973
Alex Gardiner. Top bloke👍
« on: March 10, 2020, 02:11:16 pm »
After posting on here about the problems with slipping slx , I exchanged a few emails with him and he came up with a solution to the problem which saved me having to buy a new pole . May only be for a temporary period but all the same he didn't just say " you need a new pole, end of story"
 Good after sales service Alex thank you.
Cheers Rich

Simon Trapani

  • Posts: 1561
Re: Alex Gardiner. Top bloke👍
« Reply #1 on: March 10, 2020, 02:51:54 pm »
We all could of told you that!

I’ve never understood any criticism of Alex or Gardiners’s in general. They always have great customer service in my experience.

RPCCS

  • Posts: 973
Re: Alex Gardiner. Top bloke👍
« Reply #2 on: March 10, 2020, 05:13:37 pm »
I wasn't criticising at all, just asking for options.   
Cheers Rich

Simon Trapani

  • Posts: 1561
Re: Alex Gardiner. Top bloke👍
« Reply #3 on: March 10, 2020, 05:54:40 pm »
No I meant the odd bad online review.

P @ F

  • Posts: 6319
Re: Alex Gardiner. Top bloke👍
« Reply #4 on: March 10, 2020, 07:08:48 pm »
I see it a lot on the FB pages , Gardiner are this Gardiners are that , but to be honest it always seems to be the clueless idiots that start the witch-hunt, you know , the type of plank that tried to charge his backpack with a kettle lead  and wants a refund with no investigation  ;D ;D ;D
I'm so lazy I'm getting tired of it !

RPCCS

  • Posts: 973
Re: Alex Gardiner. Top bloke👍
« Reply #5 on: March 10, 2020, 10:59:22 pm »
I see it a lot on the FB pages , Gardiner are this Gardiners are that , but to be honest it always seems to be the clueless idiots that start the witch-hunt, you know , the type of plank that tried to charge his backpack with a kettle lead  and wants a refund with no investigation  ;D ;D ;D
I dont follow them on fb, but tbh fb has numptyends on all groups and forums and in general so no surprise there. I saw in another thread someone slating Cleaning Spo, but I have had to return goods there before that were faulty and had no problem. I tend to buy most of my supplies from either Alex, ooor Mark at Wintecs. Alex for wfp stuff and Mark for trad and r/o filters
Cheers Rich

֍Winp®oClean֍

  • Posts: 1688
Re: Alex Gardiner. Top bloke👍
« Reply #6 on: March 11, 2020, 04:58:57 pm »
Can't fault them, they are a, if not, THE major player in wfp innovation. Used them since the early days of fishing poles and Bentley broom heads for brushes!😄
However, the only gripe I have ever had with any of their products is the green pole hose!! Man, does that stuff destroy me, to the point of losing the will to live!😬😲😩
Comfortably Numb!

johnny bravo

  • Posts: 2699
Re: Alex Gardiner. Top bloke👍
« Reply #7 on: March 11, 2020, 06:11:24 pm »
for a spinning pole just put  2 inch of strong duct tape around  under clamp
I assume you had a spin on a section

RPCCS

  • Posts: 973
Re: Alex Gardiner. Top bloke👍
« Reply #8 on: March 11, 2020, 06:19:38 pm »
I bought a set of new clamp levers and that has done the trick.
Cheers Rich