[jay moley]

1) Does it intergrate with Aworka? If not how would do work around that?

2) Can you set up the frequency to anything? E.g: most of our customers are 8 weekly, can you set that up? I saw on their video only monthly or quarterly.

3) Those that have switched only to go Go Cardless as a payment method: what percentage of customers said no and were lost?

4) How do you manage increased first clean prices if you're setting up a regular clean price of X?

5) Did you do the switchover in stages or all at once?

6) Once you informed the customer how long did you leave it before implementing? To give them a chance to make a decision yes or no.

Thanks chaps!

Jay

[Simon Trapani]

1 Yes

2 Yes

3 Don’t Know

4 You trigger the price when you’ve marked it done in aworka

5 Haven’t completely switched. Probably like to though.

6 Whatever you think

[Arnold Palmer]

1) Does it intergrate with Aworka? If not how would do work around that? Yes

2) Can you set up the frequency to anything? E.g: most of our customers are 8 weekly, can you set that up? I saw on their video only monthly or quarterly. No need, charge them when you've done them

3) Those that have switched only to go Go Cardless as a payment method: what percentage of customers said no and were lost? Close to 0

4) How do you manage increased first clean prices if you're setting up a regular clean price of X? The direct debit is variable, not fixed

5) Did you do the switchover in stages or all at once? Depends on you. I couldn't do all mine in a oner even if I wanted too

6) Once you informed the customer how long did you leave it before implementing? To give them a chance to make a decision yes or no. Again, up to you.

Thanks chaps!

Jay

[jay moley]

So you manually charge them after each clean it's not automatic?

Thanks for the replies.

[NWH]

I can see the massive benefit of gocardless but a lot of mine wouldn’t go for it I reckon they prefer to pay the usual online which has improved things for me no end,lots of people stilll don’t like lots of direct debits although I myself can see the huge benefit to us.

[Simon Trapani]

It's automatic if you use it through aworka as I do.

Just mark the job done in aworka & manually email the customer an invoice for them to one time setup the first time. The emailed invoice will contain a link or attachment (or both) to the invoice. They just click the 'Pay Now' button to set it up. Next clean aworka will automatically send an invoice late that night (early hours actually) once the job is marked 'done' to say payment will be taken in a few days time. Aworka also automatically marks the job as paid with the GoCardless reference & deducts the fee into your expenses. Try it out on a friend or a created test job. That's what I did.

Not sure about other ways but that's how I use it.