Here are mine:
Letter 1 gets sent twice, first after 13 days and then again at day 20. After the second letter they get a visit at 8am on a Saturday morning with me requesting payment by card using the Stripe App on my 'phone.
Letter 3 gets sent once, and I always fill in two copies so that I can send it with letter 4. and I diarise to send letter 4 at the same time. Letter 4 has the CCJ form N1 attached. You can download the N1 form from the website of the county court.
We recover most of our debt, but one or two still slip through the net.....
LETTER 1
Dear Sir / Madam,
I write to let you know that we have not yet received payment for window cleaning ser-vices.
Please can you give this your prompt attention now. If you have recently set up payment online or have recently paid then please ignore this letter.
If you have any queries about your account please do not hesitate to contact me
There are three methods to pay your bill either.
1. For continuation of service: Please set up a direct debit using our secure direct deb-it payment system. It's free to use, secure and it saves you time in the future. To set up a direct debit simply go to:
www.oliverthewindowcleaner.com/directdebit.
The form takes less than two minutes to complete.
This and any future window cleaning bills will then be collected automatically by direct debit AFTER each window clean.
This is not a monthly direct debit. Payments are only collected AFTER we have cleaned your windows (approx 5 days after the clean).
Please note; for any future service we need payment by direct debit so if you want to use our services please set up a direct debit online.
PTO
2. Online via online bank transfer. Account number: , sort code
Please quote the first line of your address as a payment reference.
3. By Cheque payable to OLIVER JAMES to be sent to Oliver James, address . Please write the first line of your address on the back of the cheque.
4. By credit or debit card over the phone by telephoning (phone answered between 8am and 8pm).
LETTER 2 (BASED ON IAN LANCASTERS LETTER HE POSTED PREVIOUSLY)
Dear Sir / Madam,
Re: Window Cleaning Services at
..
Following your original request for window cleaning services at the above address, you accepted our offer of service of a
. weekly clean at a price of £
... I cleaned them on
We must now insist on full payment within 14 days of the date of this letter. The sum required is the total of £
..
If we do not receive a cheque made payable to Oliver James or bacs (to account number sort code , PLEASE USE THE FIRST LINE OF YOUR ADDRESS AS A REFERENCE) for the sum of £
.. by
. we may take one of the following actions:
1. We may apply to the Small Claims Court, this action will incur additional costs, and we have access to expert legal assistance via the Federation of Small Businesses which could involve further costs to be borne by you.
2. We may sell the debt to a professional debt collection agency. This will involve you in considerable extra expense.
Yours sincerely,
LETTER 3
Dear Sir / Madam,
I refer to my letter dated
. (copy attached to County Court Claim Form N1)
Unless I receive the amount stated in the letter by 1700 on
. I will mail this paperwork to Birmingham County Court.