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kiral1404

  • Posts: 164
Re: Doing price rises
« Reply #40 on: September 24, 2019, 10:34:08 pm »
I tend to print an additional slip put in with the invoice, stating as of your next clean the price will rise by a £1 bug this will be guaranteed for 2 years.
Got a few cancellations first few times. Last time I did it, got 1 cancellation.
Customers appreciate and like the 2 year guarantee bit

nathankaye

  • Posts: 5366
Re: Doing price rises
« Reply #41 on: September 24, 2019, 10:41:34 pm »
The part I dont understand is where you say you are providing a honest and reliable service and they like you for that. This is commendable, however where is the honesty in cleaning and then asking for a higher price for that clean?  Thats not honest in any way you look at it.

Not many will argue with a pound increase and lets face it, paying a window cleaner is not high on their priority. In fact I have a customer who, everytime i text about the gate, she always asks how much is it again (so she can leave the money out).  Would it be fair or honest of me, to change the price to suit my needs, knowing she has forgotten?
You may get away with it, for the very same reasons because as you have said, its only a pound difference.  Yet, this does not mean its being honest and fair!  It says alot really in my mind but each to their own I suppose

Do you want a waffle with your Costa Nath.   ;D ;D ;D
thats the bit you want to pick fault at
facebook.com/1NKServices
1NKServices.co.uk

P @ F

  • Posts: 6319
Re: Doing price rises
« Reply #42 on: September 25, 2019, 07:49:37 am »
I always have a waffle with my coffee  , lots of maple syrup too!
I'm so lazy I'm getting tired of it !

dazmond

  • Posts: 23966
Re: Doing price rises
« Reply #43 on: September 25, 2019, 08:04:56 am »
the only thing i think that cleaner planner is lacking is a price increase template(that you could put your logo on like the invoices)to print off and post/give/email to customers......

price higher/work harder!

Stoots

  • Posts: 6211
Re: Doing price rises
« Reply #44 on: September 25, 2019, 08:44:47 am »
I've printed off about 30 letters for those that I have no contact number or just a landline.

But text was the easiest way. Did them all in one click via cleaner planner/text local.

So far just the one cancel, still got a few more to do though

johnwillan

  • Posts: 313
Re: Doing price rises
« Reply #45 on: September 25, 2019, 10:06:17 pm »
We increase our rates in line with inflation, Aworka enables us to set parameters i.e round up/maintain etc it remembers these increments and applies them to future rates i.e not everyones price increases each year.

We then update our courtesy text to include "with a small increase to £X"

We get the very occasional issue which is dealt with accordingly i.e. sometimes we concede but adjust next time.

johnny bravo

  • Posts: 2699
Re: Doing price rises
« Reply #46 on: September 28, 2019, 09:23:50 pm »
once you put them up if someone else comes round canvassing  they may be tempted.    This day and age lots of people loosing jobs,  bills  all rising.     they may prioritise where  there money goes.       we do get a great wage for what we do.      I have a chap who works offshore,  I cleaned a house he is selling.     Away from my area.     Never been cleaned for years.    I charged him £25,   he says that was expensive.     I didn't reply.     He thinks only certain people should get good pay.     arse
I say those days are gone, flat cap, bucket soapy water, ladders,      off to pub etc.   Totally different now.  Big business now.