Only ever met him once, was encouraged to buy a machine by my wife, which never ever happens, he then managed to insult her, the Jewish people whilst playing the race card.
All in 5 minutes.... fairly impressive reaĺly.
That said I have friends who know their stone inside out who say he is very good, just an acquired taste.
Either way not a great rep for Klindex so I can see why they would want to clarify he is not the main distribution company.