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Klean07

  • Posts: 3228
Most popular window cleaning quote from a customer!
« on: July 07, 2017, 07:38:21 am »
I've been in this job a few years but every time I do a canvas I get the same feedback from potential new customer which is; "Are you going to come regular because our last one only came twice then we never saw him again"!!
kkleanwindowcleaning.co.uk

dazmond

  • Posts: 23977
Re: Most popular window cleaning quote from a customer!
« Reply #1 on: July 07, 2017, 08:10:43 am »
i dont canvass anymore but when i did the most common was "no thank you we already have a window cleaner" OR "our last window cleaner only charged £4,i think £15 is too expensive"
price higher/work harder!

nathankaye

  • Posts: 5366
Re: Most popular window cleaning quote from a customer!
« Reply #2 on: July 07, 2017, 08:13:24 am »
I love it when they say they have one and their windows  are minging!!  Sometimes im cheeky and say, by looks of it you need a change of cleaner, its a good job ive come 😂😂
facebook.com/1NKServices
1NKServices.co.uk

Re: Most popular window cleaning quote from a customer!
« Reply #3 on: July 07, 2017, 08:57:39 am »
The one I get the most is...." we have an outside tap if you want to use it "

P @ F

  • Posts: 6319
Re: Most popular window cleaning quote from a customer!
« Reply #4 on: July 07, 2017, 09:03:08 am »
I have 2 faves......1. Does that include the roof
                                    2. If i give you a couple of quid , could you zip over the FSG's

I'm so lazy I'm getting tired of it !

The Jester of Wibbly

  • Posts: 2161
Re: Most popular window cleaning quote from a customer!
« Reply #5 on: July 07, 2017, 09:07:47 am »
Can you water my plants  ;D
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The Jester of Wibbly

  • Posts: 2161
Re: Most popular window cleaning quote from a customer!
« Reply #6 on: July 07, 2017, 09:10:24 am »
Also you have to learn how to translate customer comments correctly. 

When they say "my last window cleaner stopped coming after 2 clean" really means " i don't like paying my bills"  ;D
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JandS

  • Posts: 4269
Re: Most popular window cleaning quote from a customer!
« Reply #7 on: July 07, 2017, 09:27:29 am »
When I asked over the phone about locked gates at the back of her house.
I actually said "will I also have full access to your rear"
Impossible done straight away, miracles can take a little longer.

8weekly

Re: Most popular window cleaning quote from a customer!
« Reply #8 on: July 07, 2017, 12:47:21 pm »
I have 2 faves......1. Does that include the roof
                                    2. If i give you a couple of quid , could you zip over the FSG's
"Dust off" they say to me. Green and munging.  ;D

SB Cleaning

  • Posts: 4287
Re: Most popular window cleaning quote from a customer!
« Reply #9 on: July 07, 2017, 01:32:27 pm »
I would like them cleaned more in the summer ::)roll

tlwcs

  • Posts: 2088
Re: Most popular window cleaning quote from a customer!
« Reply #10 on: July 07, 2017, 02:38:24 pm »
What time do you think you'll be here. ffs

Stoots

  • Posts: 6211
Re: Most popular window cleaning quote from a customer!
« Reply #11 on: July 07, 2017, 02:40:13 pm »
"I'll pay online tonight"

Translates to I'll pay in a few weeks after you've reminded me 3 times or threatened court action.

lal

  • Posts: 1112
Re: Most popular window cleaning quote from a customer!
« Reply #12 on: July 07, 2017, 02:56:29 pm »

    is that your best price  plus          after quoting price for G/F/S clean they ask '' does that include emptying the gutters aswell,
                 
                                                                          i say no sorry thats a separate service, in my head I'm thinking give me strength  ??? ???

                                                                         

Steven Biggs

  • Posts: 1350
Re: Most popular window cleaning quote from a customer!
« Reply #13 on: July 07, 2017, 04:01:26 pm »
We want cheap price . Do you know any cheap roofers, builders , decorators . Guess the ethnicity . I don't usually hear the last bit as I am walking away by then .

Arnold Palmer

  • Posts: 20800
Re: Most popular window cleaning quote from a customer!
« Reply #14 on: July 07, 2017, 04:08:53 pm »
You don't have Polish guys do you??

Are you not going to dry them off??

You missed a bit!!

I could do that with the hose!!

Can you just give my roof a once over, I'll give you a fiver.
#aliens

Steven Biggs

  • Posts: 1350
Re: Most popular window cleaning quote from a customer!
« Reply #15 on: July 07, 2017, 05:14:54 pm »
While you have your ladder could you just . What ladder is that then , stood cleaning there windows with a pole .

M & C Window Cleaning

  • Posts: 1581
Re: Most popular window cleaning quote from a customer!
« Reply #16 on: July 07, 2017, 06:04:57 pm »
They say, "Can I pay you Friday?"
I say, "Today is Friday!"
They say, "Ah, yeah. Here you go." - and then give me a £20 note


dazmond

  • Posts: 23977
Re: Most popular window cleaning quote from a customer!
« Reply #17 on: July 07, 2017, 06:43:58 pm »
ive had "what do you do in the winter time?sign on?" ;D(not so much these days though with a new van)
price higher/work harder!

Bungle

  • Posts: 2391
Re: Most popular window cleaning quote from a customer!
« Reply #18 on: July 07, 2017, 07:28:48 pm »
Ooh you're tanned have you been away?
We look at them, they look through them.

Marc Stock

Re: Most popular window cleaning quote from a customer!
« Reply #19 on: July 07, 2017, 07:52:23 pm »
I get

How many do you do a day?  often makes me smile. I say "about this much  today" and gesture a size with my hands, "tommorow its this much" and make them as wide a possible and then ask to use the loo.